Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,428 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 15th September 2026

881

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely happy with my new fiddle-leaf fig plant. It arrived quickly and well-packaged, and looks very healthy! Would just have been nice to receive some information on caring for my new plant too.”

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Posted 3 years ago

Hello, Thank you for your order and review. Please find a care guide for your Ficus lyrata here: https://hortology.co.uk/products/ficus-lyrata-fiddle-leaf-fig-house-plant Your Hortology Team

Posted 3 years ago

“Quick delivery, perfect. Would shop there again”

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Posted 3 years ago

“Excellent service and a great product. Pots look fantastic planted up and on our patio”

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Posted 3 years ago

“My plant arrived quickly, beautifully packed and in excellent condition. I will certainly buy from Hortology again”

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Posted 3 years ago

“Plant arrived in pristine condition, far better than previous plant deliveries I’ve had”

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Posted 3 years ago

“I ordered a plant pot holder which was unfortunately slightly damaged when it arrived. They were very quick and helpful in organising a replacement.”

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Posted 3 years ago

“Great service, super healthy plant that's lasted.”

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Posted 3 years ago

“Very speedy delivery, plant seems to be thriving and basket is perfect”

Hortology 5 star review on 3rd July 2023

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Posted 3 years ago

“Purchased a plastic plant pot liner for a new copper metal large plant pot I got as a gift so as not to spoil the plant pot itself when filling. Was able to find a liner that fits almost perfectly, just slightly taller than required but was able to easily trim down the top of the rim so it fits perfectly inside the pot. Easy transaction, item arrived quickly. Would buy from here again.”

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Posted 3 years ago

“Great selection, easy to order, great delivery.”

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Posted 3 years ago

“Beautiful plant in amazing condition. Packaging was well considered and shipping was super fast - can’t wait to order again!”

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Posted 3 years ago

“Super-cute plants and pots. I also loved the different categories on the website, as a new plant mom I needed to know which to order and how to take care of them and the different categories were super-helpful.”

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Posted 3 years ago

“Plant was damaged. Leaves were in poor condition looks like prior to transport. Not a healthy looking plant.”

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Posted 3 years ago

Hi Sarah, Thank you for your review and order. We are sorry to hear that your plant has arrived damaged, we have reached out directly to try and resolve this for you. Your Hortology Team

Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Good product, fast delivery”

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Posted 3 years ago

“Chinese evergreen arrived in very good condition although DPD delayed delivery for 3days the plant itself was not affected.”

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Posted 3 years ago

“Plants were healthy, well-packaged, in great condition with plenty of foliage”

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Posted 3 years ago

“I was very pleased with my plant.”

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Posted 3 years ago

“Fantastic service as always. Quick delivery. I bought two pots which are very well designed and beautiful to look at. Thank you. I'll be back next month to buy more from Hortology.”

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Posted 3 years ago

“I've bought several plants and pots from Hortology and have to say I am very pleased with their service. The plants they sent were all very healthy and the pots were beautiful. I highly recommend using them as your plant provider.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,428 reviews