Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Nice plant, easy ordering, arrived when expected & well packed, reasonable price. zero problemo.”

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Posted 3 years ago

“Finally found a website with an amazing variety of beautiful pots and plants. Ordered a fabulous pot with a liner with arrived very quickly. Will definitely be ordering again form Hortology.”

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Posted 3 years ago

“Very good quality! Way bigger and prettier than expected! Will buy from here again for sure!”

Hortology 5 star review on 8th July 2023

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Posted 3 years ago

“Items exactly as advertised which sometimes does not happen. Second order from Hortology and would use them again. Quick delivery. Would highly recommend. Looking for square white ceramics pots but unfortunately they do not have these.”

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Posted 3 years ago

“A beautiful, healthy plant arrived on my doorstep speedily and efficiently. Hydroponic is definitely the way to go!”

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Posted 3 years ago

“I ordered three fairly big plants, one of which was a cactus, and another had delicate stems. They all arrived carefully packed and with no damage to the plants at all. I'm impressed!”

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Posted 3 years ago

“My plant --Polyscias fruticosa arrived in Magnificent condition. Packaging was first class Courier was very good And I was kept informed of his arrival time . I would thoroughly recommend this company and will certainly be back for another plant 🪴”

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Posted 3 years ago

“Extremely happy with my new fiddle-leaf fig plant. It arrived quickly and well-packaged, and looks very healthy! Would just have been nice to receive some information on caring for my new plant too.”

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Posted 3 years ago

Hello, Thank you for your order and review. Please find a care guide for your Ficus lyrata here: https://hortology.co.uk/products/ficus-lyrata-fiddle-leaf-fig-house-plant Your Hortology Team

Posted 2 years ago

“Quick delivery, perfect. Would shop there again”

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Posted 3 years ago

“Excellent service and a great product. Pots look fantastic planted up and on our patio”

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Posted 3 years ago

“My plant arrived quickly, beautifully packed and in excellent condition. I will certainly buy from Hortology again”

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Posted 3 years ago

“Plant arrived in pristine condition, far better than previous plant deliveries I’ve had”

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Posted 3 years ago

“I ordered a plant pot holder which was unfortunately slightly damaged when it arrived. They were very quick and helpful in organising a replacement.”

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Posted 3 years ago

“Great service, super healthy plant that's lasted.”

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Posted 3 years ago

“Very speedy delivery, plant seems to be thriving and basket is perfect”

Hortology 5 star review on 3rd July 2023

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Posted 3 years ago

“Purchased a plastic plant pot liner for a new copper metal large plant pot I got as a gift so as not to spoil the plant pot itself when filling. Was able to find a liner that fits almost perfectly, just slightly taller than required but was able to easily trim down the top of the rim so it fits perfectly inside the pot. Easy transaction, item arrived quickly. Would buy from here again.”

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Posted 3 years ago

“Great selection, easy to order, great delivery.”

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Posted 3 years ago

“Beautiful plant in amazing condition. Packaging was well considered and shipping was super fast - can’t wait to order again!”

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Posted 3 years ago

“Super-cute plants and pots. I also loved the different categories on the website, as a new plant mom I needed to know which to order and how to take care of them and the different categories were super-helpful.”

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Posted 3 years ago

“Plant was damaged. Leaves were in poor condition looks like prior to transport. Not a healthy looking plant.”

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Posted 3 years ago

Hi Sarah, Thank you for your review and order. We are sorry to hear that your plant has arrived damaged, we have reached out directly to try and resolve this for you. Your Hortology Team

Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews