Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Love these pots so much. Best website for pots, no doubt”

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Posted 3 years ago

“Great service - delivery was quick and my plants were in amazing condition. I’d been worried about damage during transit but they were amazing!”

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Posted 3 years ago

“Great customer service, gorgeous plants and very well packaged”

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Posted 3 years ago

“The 2 plants I ordered arrived quickly, well packaged and in very hood condition”

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Posted 3 years ago

“Unfortunately this was disappointing. The plant was tiny, dry and shriveled and the pot ordered according to the dimensions on the website was too big. The sad plant is dead after three weeks and the pot is empty.”

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Posted 3 years ago

Hello Theo, Thank you for your order and review and we are sorry to hear of your disappointment. We recommend a pot with a 9.5cm opening for the plant you purchased, however the pot on your order has an opening of 11.5cm so much larger? We shall reach out to you directly to resolve the plant issue. Your Hortology team

Posted 3 years ago

“The plants came quicker than I thought and as far as I could see the value for money is great.”

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Posted 3 years ago

“Beautiful pot and great, communicative service”

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Posted 3 years ago

“Great service and beautiful pots. Will definitely order from them again.”

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Posted 3 years ago

“Beautiful products available for the asking prices. Items were packaged well, I ordered 4 at the same time and each was packaged incredibly to avoid damage in transit.”

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Posted 3 years ago

“I was extremely impressed with the way my plant was packaged, it arrived in perfect condition. It's a lovely, healthy Sansevieria with new shoots coming through. I would certainly buy from you again & would recommend Hortology for house plants.”

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Posted 3 years ago

“I use a handful of sites that are all great but Hortology is the best!”

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Posted 3 years ago

“I ordered a smaller pot (Evi - which happens to be my nickname too!) which I loved for an orchid plant. Then I needed a larger pot for a new indoor plant so ordered my namesake again in a larger size. I love the colouring and texture of the pot. And the service from Hortology was incredibly efficient! I'd happily order again.”

Hortology 5 star review on 5th June 2023

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Posted 3 years ago

“Only recently found out about them, but very impressed. My order arrived next day, as promised, really well packaged with no fuss at all. They have a great range of plants and some unusual, and beautiful pots and planters.”

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Posted 3 years ago

“As always excellent quality and speedy service”

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Posted 3 years ago

“Efficient delivery and great condition”

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Posted 3 years ago

“Beautiful pots and a special vote of thanks to the guy who delivered them - they are very heavy and I live on the top floor!”

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Posted 3 years ago

“The range of pet friendly plants is very wide. I was pleasantly surprised by the quality of the plants I received - they all arrived fresh and were packed very well too. Also, the delivery was super quick. I’m gonna order more.”

Hortology 5 star review on 3rd June 2023

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Posted 3 years ago

“Bought around 7 plants and they’re all in great condition and brightening up my home. I particularly appreciate the availability of hydroculture plants, which are easier to care for an eliminate pesky fungus gnats.”

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Posted 3 years ago

“Speedy delivery. Securely packaged. Quality plants. A joy to unpack. Keep coming back for more!”

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Posted 3 years ago

“Reliable company good experiences with my orders”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews