Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“This peperomia arrived a bit beaten up and covered in soil, since then it's lost more leaves than I expected.”

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Posted 1 year ago

Hello Theo. Thank you for your order and review. We are sorry to hear of your disappointment and have reached out directly to resolve this for you. Your Hortology team

Posted 1 year ago

“I have 18 houseplants, all from Hortology. Great company”

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Posted 1 year ago

“I am happy with my new plant it’s in lovely condition I have been looking for a Chinese money plant for a while I enjoy plants both inside and out they are my happy place I will certainly be ordering more from you in the future Janis”

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Posted 1 year ago

“Great communication and packaged very safely thank you”

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Posted 1 year ago

“Great plant and delivered very quickly”

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Posted 1 year ago

“Such a great service. The plants are received are in an excellent condition, so green. The pors also are nice, particularly I like very much the selin plant basket. All plants are wonderful more than my expectations. Thank you.”

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Posted 1 year ago

“Beautiful plants, incredibly well packaged and extremely carefully delivered - zero damage to the external packaging.”

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Posted 1 year ago

“Wonderfully healthy plants. They arrived packaged like the Crown Jewels and look a treat.”

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Posted 1 year ago

“Plant arrived excellently packaged”

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Posted 1 year ago

“Great service and a lovely plant pot”

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Posted 1 year ago

“Great choice of plants and pots, with information about care. Arrived well packaged and in good time. Would recommend.”

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Posted 1 year ago

“Beautiful plant, excellently packed, dispatched quickly - all great!”

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Posted 1 year ago

“The plant was securely packaged and arrived strong and healthy. We were very impressed.”

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Posted 1 year ago

“A very clear plant order process and links to pots and liners with some great example combinations. The plants arrived quickly accounting for a cold spell and were securely packaged with very helpful unpacking instructions on the boxes. The plants are beautiful specimens and exceeded expectations.”

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Posted 1 year ago

“Delighted with my Esra plant bowl, as it is of excellent quality and looks lovely. It arrived very promptly and safely packaged, I was surprised at how heavy it is, the photos really don't do it justice.”

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Posted 1 year ago

“Excellent company, delivery and customer service outstanding”

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Posted 1 year ago

“Rapid delivery of quality plants and lovely pot to house one of the plants I ordered. To be given an attractive gift.”

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Posted 1 year ago

“First time on here and my first order arrived promptly. Good communications, with my order arriving correct and well-packaged. Highly recommend this website.”

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Posted 1 year ago

“Have only recently using Hortology, but have been very impressed by the quality of plants and pots”

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Posted 1 year ago

“The plants and planters from here are wonderful. Everything arrived promptly, well packaged and protected. I'll be shopping here again in the future.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews