Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,189 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The plants arrived quickly, very well packed and in a great condition (looking very healthy).”

Helpful Report

Posted 1 year ago

“Beautiful high quality plant pot! Extremely well packaged to avoid any breakages and fast shipping!”

Helpful Report

Posted 1 year ago

“Very good sturdy pot saucers which look very natural.”

Helpful Report

Posted 1 year ago

“Lovely planter - really pleased with it and the service provided”

Helpful Report

Posted 1 year ago

“Excellent delivery service and hanging pots packaged very securely.Thank you.”

Helpful Report

Posted 1 year ago

“Great selection of products, easy to navigate, and everything was delivered swiftly and as described. Very impressed.”

Helpful Report

Posted 1 year ago

“Plants arrived really well packaged upright in a box. The soil was still moist,, none had fallen out of the pot & the leaves were completely perfect & undamaged. Beautiful plants”

Helpful Report

Posted 1 year ago

“Beautiful vases. Dispatched very quickly. Will purchase again”

Helpful Report

Posted 1 year ago

“Probably won’t buy plants online again but everything else in order was fine”

Helpful Report

Posted 1 year ago

“Fantastic plants and pots. Great gift voucher to give as well.”

Hortology 5 star review on 17th August 2024

Helpful Report

Posted 1 year ago

“Excellent product, good quality, swift delivery and great packaging”

Helpful Report

Posted 1 year ago

“I love this company. Fabulous products, good delivery times! I’m unapologetically addicted! Would recommend…if you don’t mind becoming addicted too! 😉”

Helpful Report

Posted 1 year ago

“First time we've used Hortology, but with good prices, fast delivery and lots of paper packaging to ensure our pot arrived safely, we'll be buying again.”

Helpful Report

Posted 1 year ago

“I ordered a ZZ plant and shiny gold 'ryan' pot. Both were very well packaged and the plant is in lovely healthy condition. I ordered on a friday evening and it was delivered by the middle of the week. Will definitely be using Hortology in future and already recommended to my mother-in-law. 5 stars.”

Hortology 5 star review on 15th August 2024

Helpful Report

Posted 1 year ago

“Excellent communication throughout, item delivered earlier than anticipated in perfect condition.”

Helpful Report

Posted 1 year ago

“Product came is described”

Hortology 5 star review on 14th August 2024

Helpful Report

Posted 1 year ago

“Bought a cactus plant and graphite pot. Delighted with everything,will be a returning customer.”

Helpful Report

Posted 1 year ago

“Lovely plants, healthy and beautiful, actually larger than what we exected. And pots are stunning. So happy with the purchase!”

Helpful Report

Posted 1 year ago

“Over the past few weeks I have ordered several plants from this company - superb service, delivery is excellent - but I have to say their method of packing outshines any other company. Keep up the good work.”

Helpful Report

Posted 1 year ago

“A lovely site. The plants delivered in excellent health and the pots are beautiful. I will. Order again,”

Helpful Report

Posted 1 year ago

Hortology is rated 4.8 based on 9,189 reviews