Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Very happy with product. Nicely packaged”

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Posted 1 year ago

“Beautiful plants and pots, delivered with care.”

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Posted 1 year ago

“They waited until the minus weather had improved before delivery which was great, I had a slight issue with one plant BUT hortology was very helpful and quickly sent me another plant, I could have had my money back but I would have only brought another plant anyway. I will definitely be ordering again after that experience, it's hard to find a trusted supplier and i think I have.”

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Posted 1 year ago

“This is my 3rd pot, great quality, this terracotta pot is better than expected, such a beauty! I needed customer service advice this time and I was being rather cheeky, asking advice regarding a Kentia Palm I purchased elsewhere and at that point, still hadn’t had a response back, Ellen from Hortology got straight back to me, answering all my questions and more, she offered great suggestions too. Geat service and quality pots, highly recommend.”

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Posted 1 year ago

“Love this shaped planter 😍”

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Posted 1 year ago

“Great customer service! My parcel got stolen and they sorted the problem straight away and sorted it all with no fuss at all.”

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Posted 1 year ago

“Hortology have a great range of products. The quality of the pots is excellent and all at reasonable prices. I love the unkillable plant range, what a great idea for those of us with not very green fingers. Overall a brilliant site.”

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Posted 1 year ago

“Super choice online and excellent customer service, Delivered promptly.”

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Posted 1 year ago

“I’ve used Hortology a couple of times now and I’ve been very pleased with the products and service.”

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Posted 1 year ago

“Amazing customer service and the price is great! Really impressed”

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Posted 1 year ago

“Arrived quickly well package fantastic quality both plant and pots”

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Posted 1 year ago

“Great service with plants and pots received, well packaged”

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Posted 1 year ago

“My 5 plants arrived in good time, and they were very carefully and securely packaged. Every one of them was a picture of health and of good size. Thank you, Horology.”

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Posted 1 year ago

“Superfast delivery by DPD the plant was packed securely was very good condition when it arrived it was obviously of very good quality stock. It’s has vibrant dark green leaves looks very healthy no damage to the plant at all during transport. First rate service from start to finish.”

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Posted 1 year ago

“Great company, have ordered several times and they’ve been consistent.”

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Posted 1 year ago

“Great plants well packed and delivered promptly”

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Posted 1 year ago

“Great service and very helpful advice from your team! I would definitely recommend for buying gifts. Thanks”

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Posted 1 year ago

“Speedy service Great product”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Hortology have delviered plants to myself and to friends. they are packaged with care and are healthy and are appreciated”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews