Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“My 5 plants arrived in good time, and they were very carefully and securely packaged. Every one of them was a picture of health and of good size. Thank you, Horology.”

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Posted 1 year ago

“Superfast delivery by DPD the plant was packed securely was very good condition when it arrived it was obviously of very good quality stock. It’s has vibrant dark green leaves looks very healthy no damage to the plant at all during transport. First rate service from start to finish.”

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Posted 1 year ago

“Great company, have ordered several times and they’ve been consistent.”

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Posted 1 year ago

“Great plants well packed and delivered promptly”

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Posted 1 year ago

“Great service and very helpful advice from your team! I would definitely recommend for buying gifts. Thanks”

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Posted 1 year ago

“Speedy service Great product”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Hortology have delviered plants to myself and to friends. they are packaged with care and are healthy and are appreciated”

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Posted 1 year ago

“Both pots arrived quickly, they were as described/ pictured (absolutely beautiful I love them!) they were also well packaged to keep them from being damaged. Would recommend!”

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Posted 1 year ago

“I have now used `Hortology a few times. From browsing to delivery things have gone swimmingly. Their extensive range and comprehensive reliable service makes them my "number one go to" supplier for future projects. I look forward to using them again with total confidence. Thank you Hortology.”

Hortology 5 star review on 29th December 2024

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Posted 1 year ago

“The plants arrived well packaged, they're all very healthy and look great in their new pots! The aloe vera had a broken/snapped leaf and another leaf was bent over .. presumably during the packaging process. Its still a lovely plant but thats why I gave 4 stars not 5. The pots and liners are exactly as expected. Overall my rating is nearer 4.8 stars but I didnt have that option!”

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Posted 1 year ago

“Fantastic service, well packaged & healthy plants.”

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Posted 1 year ago

“I’m extremely happy with my recent houseplant order! The plants, and pots, arrived in perfect condition, healthy and very well-packed. The selection was exactly as described. Highly recommend this company to anyone looking to add some greenery to their home! Will definitely order from here again.”

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Posted 1 year ago

“As ever delivery & packaging top notch .”

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Posted 1 year ago

“I purchased a cactus, the packaging was very poor and it arrived very damaged, I asked for a replacement and for it to be correctly packaged this time .but this was also damaged, so I received a refund less this shipping costs. Not sure why I had to pay the shipping as it was the only item I purchased. This all took a long time to sort - I had emailed them directly but they said they didn't receive them.. something wrong with their email system ? Emails did work when I emailed them through their contact form. In the meantime I did contact them via Facebook and their social media person was helpful”

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Posted 1 year ago

“Really good quality plant and so well packaged.”

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Posted 1 year ago

“Two beautiful pots. Well wrapped and packed in paper and card and delivered promptly. I will be ordering further pota and plants.”

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Posted 1 year ago

“Hortology is my wife's favourite online supplier for plants. Everything she has bought from Hortology has been good quality and is always delivered in good condition on time. So as part of her Christmas this year I bought her some Hortology vouchers which I know she will enjoy spending.”

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Posted 1 year ago

“We have now bought several plants from Hortology. They always come well packed and healthy. A really good service all round.”

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Posted 1 year ago

“Beautiful pot, carefully packed, speedy delivery, fantastic customer service. I'll be back!”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,421 reviews