Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,293 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 18th February 2026

869

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful savannah plant pots. Good communication”

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Posted 8 months ago

“Excellent quality of plants and quick delivery”

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Posted 8 months ago

“iIT WAS A GIFT FOR MY DAUGHTER WHO LIVES IN LEEDS. SHE WAS DELIGHTED. I LIVE IN CHILE”

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Posted 8 months ago

“Very convincing terracotta saucers. Look good and do the job.”

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Posted 8 months ago

“I have order a few large Planter Pots they are beautifull very happy with it. I find this Company very easy to deal with, special Allix shes very professional and very helpfull. Two ocasions I had 2 pots delivered with damages and this was resolved very quickly and replaced .”

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Posted 8 months ago

“Excellent service, both in terms of promt delivery times and also the quality of the plants and other products supplied. My go to site for house plant purchases!”

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Posted 8 months ago

“I ordered these cork mats to go under my houseplants and loved them so much I immediately ordered some more in different sizes Ordering was easy The website was easy to navigate and dry tempting Communication was good and delivery was prompt and in sustainable packaging My only criticism is we need lots more sizes of these mats please”

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Posted 8 months ago

“Arrived quickly and as described thanks. The pot fits perfectly and now has a plant in situ.”

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Posted 8 months ago

“Lovely plants and pots. Was a little disappointed that my elephant ear plant arrived folded over. Luckily it seems ok.”

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Posted 8 months ago

“Exelent flower and deliviery.”

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Posted 8 months ago

“Delivery was quick and excellently packaged. Once inside the box , the plant was healthy and in perfect condition. A great service and will be buying more lovely plants from Hortology.”

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Posted 8 months ago

“I needed larger pots, that you can rarely buy in a garden centre, and preferred something that was rather special. The ordering process was very straightforward, I was happy with the cutomer service offered and the pots were delivered very speedily. The plant holders were carefully packaged so damage was impossible and I am very pleased with them. All packaging was recyclable.”

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Posted 8 months ago

“everything good”

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Posted 8 months ago

“Good quality- swift delivery- good price”

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Posted 8 months ago

“Excellent customer service!”

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Posted 8 months ago

“Good price and very quick despatch and delivery”

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Posted 8 months ago

“A good selection of products are available from an informative website. First class customer service, too. I needed delivery in a hurry, and called Hortology for confirmation that the items were in stock. Jemma offered to ensure that my order was picked urgently and dispatched speedily. It was delivered with two days to spare. The fragile items were very well packed, and on opening the box I had no fear of any breakage. Thank you.”

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Posted 8 months ago

“Ordered a plant and pot from Hortology. Process was simple and good communication about delivery. Both items came extremely well packaged and in excellent condition, as described. Very happy with this service and would use again.”

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Posted 8 months ago

“Amazing service and quality, I am very happy with my purchase”

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Posted 8 months ago

“Slightly disappointed with the colour of the pots, they are described as washed black on the website but look very much grey. Also one of the screws didn’t fit the nut when putting one of the stands together, so we’ve had to glue it instead. For the cost I’m disappointed.”

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Posted 8 months ago

Hortology is rated 4.8 based on 9,293 reviews