Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 8,857 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great pot and really well packaged. Also, great website which gives all the info and more you need to deicide. Very imppresive”

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Posted 5 months ago

“Great website, products and service. Items arrived quickly and were very well packaged. Very happy with purchases.”

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Posted 5 months ago

“I love everything Hortology sells! It’s my hobby to go on the website every day and look at everything I want for my house”

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Posted 5 months ago

“Aesthetically pleasing and sturdy plant pot”

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Posted 5 months ago

“The pot came in good time and in good condition. I don't have any other experience with Hortology, apart from the barrage of marketing emails received from the moment I placed the order. I did not appreciate this.”

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Posted 5 months ago

“Good service. Looked everywhere for this spray and it was cheapest on this website. Came very well packaged, will definitely buy again!”

Hortology 5 star review on 18th November 2024

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Posted 5 months ago

“Great online service, accurate description, fast shipping, good communication, good price.”

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Posted 5 months ago

“You can’t go wrong with buying more plants as a treat”

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Posted 5 months ago

“Quality plant, well packed for delivery which arrived promptly & without issues”

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Posted 5 months ago

“Nice Website, easy ordering and very quick despatch of purchases.”

Hortology 5 star review on 15th November 2024

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Posted 5 months ago

“This is the first time I have purchased from HORTOLOGY & I would not hesitate to use them again! Purchased 2 stunning Esra pots for houseplants. I was e-mailed a message from them to say there was a scratch on one of them & if I wanted it ( no more in stock at that point)they would give me a reduction or to choose something else. I accepted the scratched one which still looked fab & got a 20% discount. So a great price for great quality plat pot & service was outstanding! Will definitely be ordering more from them again! Thanks again to Alix for amazing, prompt service!”

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Posted 5 months ago

“I've already sent a email saying how wonderful the plant and pot was and plant arrived undamaged!”

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Posted 5 months ago

“Beautiful plants and pots at Hortology that are well packaged in transit. Would definitely recommend this company”

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Posted 5 months ago

“Bought the red Nolan pot, arrived promptly & well packaged so no broken pottery being delivered! Only issue was that PDP delivered to next door!”

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Posted 5 months ago

“Lovely plant,arrived undamaged.Well packaged. Arrived on time.”

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Posted 5 months ago

“Amazing products and fast delivery. Well packaged to avoid damage. Really pleased with the experience and the items I ordered”

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Posted 5 months ago

“Great choice of planters and great service when I bought one. I'd recommend them.”

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Posted 5 months ago

“Lovely plantpot, good communication & speedy delivery”

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Posted 5 months ago

“Used Hortology a few times now, great service, plants packaged very well, great communication with delivery dates and times also.”

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Posted 5 months ago

“One of my plants came with roots at all. Waste of money. Unlikely to use this company again, shame had high hopes.”

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Posted 5 months ago

Hi Sonja, Thank you for your order and review. We are so sorry to hear of your disappointment with one of the plants on your order! We have reached our directly to resolve things with you! Kind Regards Your Hortology Team

Posted 5 months ago

Hortology is rated 4.8 based on 8,857 reviews