Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,415 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,415 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Wonderful plants, beautifully packed. Speedy delivery.”

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Posted 8 months ago

“Lovely pot! Delivered very quickly,well packed!”

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Posted 8 months ago

“I received my order from Hortology very promptly and ever since I have been using the fertiliser for my indoor house plants (which are growing in water) they have been positively thriving. I highly recommend this company!”

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Posted 8 months ago

“Very pleased with red bunny ears plant.The pot are very nice to and just enough room to be able to get the plants in and out for watering when needed. Many thanks Jane.”

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Posted 8 months ago

“The pots arrived well packaged and as described, however delivery was late and communication from the courier poor.”

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Posted 8 months ago

“I’ve placed 3 orders now and have been beyond happy each and every time. The plants have all been incredibly healthy and the pots gorgeous quality too. Highly recommend!”

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Posted 8 months ago

“Nice pot. Quite pricey and took over two weeks to deliver, and they offered me a 10% discount as there was some minor damage. Giving 4 stars despite this, because the pot is what I was looking for and I couldn’t find it anywhere else. I appreciated being offered the discount as the small imperfection is easily hidden from view.”

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Posted 8 months ago

“Amazing customer service but best of all was delivery the plants arrived in perfect condition and true to size”

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Posted 8 months ago

“Healthy looking plant, sturdy & bright foliage Clear easy website. Ease of ordering. Ok delivery”

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Posted 8 months ago

“You always deliver just what I am expecting, carefully packed and promptly. This time it was a pot for my Christmas tree, which is o sitting happily in the said pot.”

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Posted 8 months ago

“Thank you 3 well packed cacti and lovely colours”

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Posted 8 months ago

“Lovely products, fantastic packaging and prompt delivery!”

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Posted 8 months ago

“The 2 orange christmas cactus were pink! Not impressed. The plants looked OK though but now giving them as Xmas presents. Haven't complained so don't know about the customer service side of things.”

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Posted 8 months ago

“Plants are very nice and healthy.”

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Posted 9 months ago

“Brilliant”

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Posted 9 months ago

“Order arrived on time in perfect condition.”

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Posted 9 months ago

“Prompt service and a foolproof delivery. Splendid plant for an Xmas gift. Thank you.”

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Posted 9 months ago

“Packed really well. Flowering well. So pleased.”

Hortology 5 star review on 28th November 2025

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Posted 9 months ago

“Brilliant product. Exactly how it looked on the website. Very prompt delivery, well boxed and arrived in perfect condition.”

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Posted 9 months ago

“Speedy delivery and cactus in really good condition, looking even more beautiful in their forever home now. Would definitely order from horology again.”

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Posted 9 months ago

Hortology is rated 4.8 based on 9,415 reviews