Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,304 Reviews

97 %

of reviewers recommend Hortology

Company Reviews

Metrics

Info

4.8

Based on 8,304 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 17th May 2024

741

Anonymous

Anonymous // 01/01/2019

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“Good quality plant stand and small healthy plant for elsewhere. Prompt delivery and well packed.”

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Posted 2 months ago

“Very pleased with my order and would definitely order from Hortology again.”

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Posted 2 months ago

“Great price, great service.”

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Posted 2 months ago

“Great quality product, allow a little wiggle room for the rope knots within as these can hold a pot out of the product.”

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Posted 2 months ago

“I bought a Haworthia Big Band from Hortology. It was so well packed that when it arrived there was no possibility of there being any damage. The plant itself was in beautiful condition. I also bought a really nice pot to go with it which was equally well packed. I can't fault this company. If you contact them about something they will get back to you very quickly, and are very helpful and courteous.”

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Posted 2 months ago

“Bought many plants from hortology - always arrive healthy. Have a great selection of pots. Customer service also very prompt and friendly.”

Hortology 5 star review on 1st March 2024

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Posted 2 months ago

“Excellent selection of pots and good delivery”

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Posted 2 months ago

“I ordered two spider plants, they were carefully packed and delivered promptly, lovely condition and the size is perfect. They will add some extra interest to my living room, a very happy customer”

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Posted 2 months ago

“Excellent quick delivery, extremely well packaged. Will definitely be buying again. The iris pots compliment my plants so well. Very happy!”

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Posted 2 months ago

“Very satisfied with my first order. My plants were delivered on time and in good condition. I much appreciate the extra detail about each plans on the website.”

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Posted 2 months ago

“Horotology offers a great selection of high quality plants and pots. Everything is packaged with care and arrives in perfect condition. Delivery was extremely fast, as well. I will definitely be ordering from them again and soon!”

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Posted 2 months ago

“Lovely pretty plant, packed very well and secure. Arrived very quickly. Very pleased with whole process. Would definitely buy from you again.”

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Posted 2 months ago

“quick delivery, affordable price points and the pots are gorgeous”

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Posted 2 months ago

“Lovely plant and plant pot. Did get a plastics pot to go in the original pot but wasn't to size otherwise happy with the purchase”

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Posted 2 months ago

“Absolutely top class service, and the quality of the plants is wonderful. Packaging is well considered so plants arrive in perfect condition. Cannot recommend highly enough”

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Posted 2 months ago

“Incredibly quick delivery and really well packaged to prevent breakages. Really impressed with quality of product, exceeded all expectations and will definitely use again. The detailed measurements on line were extremely helpful in decision making.”

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Posted 2 months ago

“Great hanging plant pot. Very fast delivery”

Hortology 5 star review on 22nd February 2024

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Posted 2 months ago

“Plants are always in great condition. They are well=packed and there is good advice on care.”

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Posted 2 months ago

“Amazing! I had a previous money tree from elsewhere but this is considerably better quality, arrived in tact and looks extremely healthy. Very happy”

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Posted 2 months ago

“Lovely products and excellent service. Prompt delivery.I would highly recommend.”

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Posted 2 months ago

Hortology is rated 4.8 based on 8,304 reviews