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Hortology Reviews

4.8 Rating 9,184 Reviews
97 %
of reviewers recommend Hortology
Company Reviews Product Reviews
581
 Metrics Info
4.8
Based on 9,184 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Heidi J
Verified Buyer
“Lovely website, great products, speedy delivery”
Helpful Report
Posted 3 months ago
Michael C
Verified Buyer
“Product as described and arrived on time well packaged.”
Helpful Report
Posted 3 months ago
Christine F
Verified Buyer
“Great plant selection and need to know information on plant care is really useful.”
Hortology 5 star review on 5th September 2025
Helpful Report
Posted 3 months ago
Harry
Verified Buyer
“Plants arrived quickly and in great condition. They're thriving.”
Helpful Report
Posted 3 months ago
Andrew H
Verified Buyer
“Excellent service, plant arrived in perfect condition”
Helpful Report
Posted 3 months ago
Sally B
Verified Buyer
“Very happy with my plant pot Very sturdy would recommend”
Helpful Report
Posted 3 months ago
MR DAVID G
Verified Buyer
“GOOD WEBSITE AND EXCELLENT RANGE OF PLANTS ON OFFER. COMPREHENSIVE ADVICE SECTION.”
Helpful Report
Posted 3 months ago
Adrian H
Verified Buyer
“Fantastic little Cacti, received quickly & well packaged”
Helpful Report
Posted 3 months ago
Mrs N D
Verified Buyer
“Very easy to navigate your website and the plants I ordered arrived exactly how I expected them to look and were in perfect condition. The pot I ordered looks fantastic with my Boston fern.”
Hortology 5 star review on 3rd September 2025
Helpful Report
Posted 3 months ago
Alec M
Verified Buyer
“Good delivery speed, all plants were packaged very carefully and arrived completely intact. Received an email before delivery warning of a sparse plant, and got offered an exchange/refund before it was even delivered”
Helpful Report
Posted 3 months ago
Robert P
Verified Buyer
“Pleasant experience from purchase to delivery”
Helpful Report
Posted 3 months ago
Andrew H
Verified Buyer
“Great product and fast service. Highly recommended”
Helpful Report
Posted 3 months ago
Alistair D
Verified Buyer
“First time dealing with this company. Excellent service and product, cactus potting compost, looks exactly what I was looking for.”
Helpful Report
Posted 3 months ago
Beryl B
Verified Buyer
“Neat and discreet. These metal stands in various sizes are idea for lifting my plants a little away from my undrfloor heatting”
Helpful Report
Posted 3 months ago
Monique B
Verified Buyer
“Thank you very much”
Helpful Report
Posted 3 months ago
Andrew V
Verified Buyer
“my first order and service was perfect”
Helpful Report
Posted 3 months ago
Julie K
Verified Buyer
“Easily ordered, quick delivery, well packed and good quality item”
Helpful Report
Posted 3 months ago
Emma
Verified Buyer
“Super helpful. My plant when it arrived was stunning, I’m actually a little hit in love with it!! Bigger than I thought and very healthy plus well packaged. Very responsive to queries as well as I had to change my delivery address, was just smooth and a great purchase experience. Would definitely recommend.”
Helpful Report
Posted 3 months ago
Lukasz
Verified Buyer
“Great product, very good quality”
Helpful Report
Posted 3 months ago
Hayley
Verified Buyer
“Lovely plant pot,quick delivery thank you”
Helpful Report
Posted 3 months ago
Hortology is rated 4.8 based on 9,184 reviews
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