Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,279 Reviews

97 %

of reviewers recommend Hortology

Company Reviews

Metrics

Info

4.8

Based on 8,279 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Katie D

Hortology 5 star review on 25th April 2024

Sam S

Hortology 5 star review on 24th April 2024

Pankaj A

738

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought many plants from hortology - always arrive healthy. Have a great selection of pots. Customer service also very prompt and friendly.”

Hortology 5 star review on 1st March 2024

Helpful Report

Posted 2 months ago

“Excellent selection of pots and good delivery”

Helpful Report

Posted 2 months ago

“I ordered two spider plants, they were carefully packed and delivered promptly, lovely condition and the size is perfect. They will add some extra interest to my living room, a very happy customer”

Helpful Report

Posted 2 months ago

“Excellent quick delivery, extremely well packaged. Will definitely be buying again. The iris pots compliment my plants so well. Very happy!”

Helpful Report

Posted 2 months ago

“Very satisfied with my first order. My plants were delivered on time and in good condition. I much appreciate the extra detail about each plans on the website.”

Helpful Report

Posted 2 months ago

“Horotology offers a great selection of high quality plants and pots. Everything is packaged with care and arrives in perfect condition. Delivery was extremely fast, as well. I will definitely be ordering from them again and soon!”

Helpful Report

Posted 2 months ago

“Lovely pretty plant, packed very well and secure. Arrived very quickly. Very pleased with whole process. Would definitely buy from you again.”

Helpful Report

Posted 2 months ago

“quick delivery, affordable price points and the pots are gorgeous”

Helpful Report

Posted 2 months ago

“Lovely plant and plant pot. Did get a plastics pot to go in the original pot but wasn't to size otherwise happy with the purchase”

Helpful Report

Posted 2 months ago

“Absolutely top class service, and the quality of the plants is wonderful. Packaging is well considered so plants arrive in perfect condition. Cannot recommend highly enough”

Helpful Report

Posted 2 months ago

“Incredibly quick delivery and really well packaged to prevent breakages. Really impressed with quality of product, exceeded all expectations and will definitely use again. The detailed measurements on line were extremely helpful in decision making.”

Helpful Report

Posted 2 months ago

“Great hanging plant pot. Very fast delivery”

Hortology 5 star review on 22nd February 2024

Helpful Report

Posted 2 months ago

“Plants are always in great condition. They are well=packed and there is good advice on care.”

Helpful Report

Posted 2 months ago

“Amazing! I had a previous money tree from elsewhere but this is considerably better quality, arrived in tact and looks extremely healthy. Very happy”

Helpful Report

Posted 2 months ago

“Lovely products and excellent service. Prompt delivery.I would highly recommend.”

Helpful Report

Posted 2 months ago

“Can’t fault anything. Good value and efficient. Arrived earlier than estimated.”

Helpful Report

Posted 2 months ago

“Absolutely brilliant! Amazing range of plant pots, there were so many to choose from, we were spoilt for choice! We would definitely recommend Hortology, we'll certainly be back for any other requirements. Thank you.”

Helpful Report

Posted 2 months ago

“Beautiful pot, very unique, my sister loved it for her birthday!”

Helpful Report

Posted 2 months ago

“Beautiful pots and fast delivery!”

Helpful Report

Posted 2 months ago

“Contacted Hortology seeking advice regarding a particular plant pot. From the photographs shown on their website the colour was not entirely clear. I obtained a very fast response that was helpful and a successful purchase was made. Quick delivery of only a few days and well packaged pot and plant received in excellent condition. Overall the product and service was first class.”

Helpful Report

Posted 2 months ago

Hortology is rated 4.8 based on 8,279 reviews