Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,187 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very reasonably priced items which arrived safely and speedily. Definitely highly recommended!”

Helpful Report

Posted 4 months ago

“The best pots I’ve ever been able to find. Beautiful plants and a fantastic service and delivery.”

Helpful Report

Posted 4 months ago

“Good service and arrived safely.”

Helpful Report

Posted 4 months ago

“Great quality products and fast delivery”

Helpful Report

Posted 4 months ago

“Excellent service from order to delivery. Communication great. Packaging excellent. Apparently the African Milk Tree will survive as long as you follow the instructions. It really is a beautiful plant.”

Hortology 5 star review on 12th August 2025

Helpful Report

Posted 4 months ago

“Beautiful healthy large plant with new technology soil hydration system. My task now is to keep it as amazing as it arrived.”

Helpful Report

Posted 4 months ago

“Beautiful pot thank you!”

Helpful Report

Posted 4 months ago

“I have used Hortology for a few years and they’re service is excellent the pots are stunning and the packaging is second to none , if they feel no two pots are not the nearly the same as I have bought about 10 Sanna pots they will contact you and send pics to see if you are happy ,, so all in all a very personal and helpful company”

Helpful Report

Posted 4 months ago

“I've now ordered 3 plants from Hortology. I'm so impressed with the range of plants available and the fantastic quality. I would say that the plants exceeded my expectations. They are packaged beautifully and arrive quickly ... will definitely be ordering more!”

Helpful Report

Posted 4 months ago

“Beautiful vase. I'm very happy with it.”

Helpful Report

Posted 4 months ago

“Excellent service and packaging was great 🪴😃👍💚 .”

Helpful Report

Posted 4 months ago

“The order was sent promptly. It was well packed and the pots were good quality as was the pot liner. A definate must to include with you pot order. I only ordered 1 and should have ordered 1 for each pot. Would order more from them very happy.”

Helpful Report

Posted 4 months ago

“Very pleased with the quality and selection of indoor pots. Arrived well packaged and promptly.”

Hortology 5 star review on 10th August 2025

Helpful Report

Posted 4 months ago

“A great example of this plant was received. It was far better than expected! The packaging was exceptional and the best of any company I have purchased from before. Highly recommended”

Helpful Report

Posted 4 months ago

“Beautiful savannah plant pots. Good communication”

Helpful Report

Posted 4 months ago

“Excellent quality of plants and quick delivery”

Helpful Report

Posted 4 months ago

“iIT WAS A GIFT FOR MY DAUGHTER WHO LIVES IN LEEDS. SHE WAS DELIGHTED. I LIVE IN CHILE”

Helpful Report

Posted 4 months ago

“Very convincing terracotta saucers. Look good and do the job.”

Helpful Report

Posted 4 months ago

“I have order a few large Planter Pots they are beautifull very happy with it. I find this Company very easy to deal with, special Allix shes very professional and very helpfull. Two ocasions I had 2 pots delivered with damages and this was resolved very quickly and replaced .”

Helpful Report

Posted 4 months ago

“Excellent service, both in terms of promt delivery times and also the quality of the plants and other products supplied. My go to site for house plant purchases!”

Helpful Report

Posted 4 months ago

Hortology is rated 4.8 based on 9,187 reviews