Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,436 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“My order arrived quickly and the plants look great and are in great condition. Thank you.”

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Posted 4 years ago

“Beautiful pots, that wow you 😊 my husband bought mine for Christmas, for my plant that my parents bought me. I love it!”

Hortology 5 star review on 25th December 2021

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Posted 4 years ago

“Excellent product, really lovely quality. Speedy delivery. Lots of packaging! Though it is all recyclable so not too bad. Would recommend.”

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Posted 4 years ago

“Excellent service all round. Products were great,very well packaged and dispatched quickly. Very highly recommended!”

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Posted 4 years ago

“We received a beautiful plant and watering can, well packaged and in great condition. Delivery was swift and successful. Website was easy to use and products were good value. Will use again.”

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Posted 4 years ago

“A brilliant company I’ve created a fantastic jungle with many of their plants.”

Hortology 5 star review on 24th December 2021

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Posted 4 years ago

“Never heard of this company until i shopped with them. The Zebra plant turned up and was very healthy, the packaging was exemplary. Highly recommended”

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Posted 4 years ago

“The Parlour Palm is beautiful. The packaging was protective. I am very pleased with my purchase”

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Posted 4 years ago

“Gift for my son cannot wait to see his reaction Christmas morning. So well packed arrived in excellent condition”

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Posted 4 years ago

“What I bought was a present for someone else. They received it and appeared happy. More I cannot say.”

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Posted 4 years ago

“Delivered when it said it would be, very robust packaging, and plant looking very good. Is a Christmas present, so I hope the recipient likes it - I'm sure they will!”

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Posted 4 years ago

“Good product. Would have liked a more precise delivery date.”

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Posted 4 years ago

“I ordered a prickly cactus as a christmas present for a grandson! It arrived promptly and it is a lovely looking cactus - very healthy. Gave it to grandson on sunday and he was absolutely thrilled. We have named it Eric by the way!”

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Posted 4 years ago

“Have ordered several times this year, all beautifully packaged, lovely healthy plants and good quality pots. Thoroughly recommend.”

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Posted 4 years ago

“I had placed an order for a plant and pot not noticing that the pot that would have been too small for the plant. Esther emailed me asking if they were intended to go together to bring it to my attention that the pot was too small. Fantastic customer service avoiding any disappointment on delivery. Thank you so much Esther!”

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Posted 4 years ago

“Ordered from Spain for my mother for Christmas. It arrived in good time looking fabulous and healthy. Thank you. She loves her little bit of Spain ☀️”

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Posted 4 years ago

“Second time I have used Hortology as so impressed first time. Wouldn't hesitate to recommend or use again”

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Posted 4 years ago

“The plants arrived fast and in perfect condition. The website is really user-friendly and has very useful filters (pet friendly plants!) On the whole a 10/10 experience :)”

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Posted 4 years ago

“Very happy with the plants, thank you :-)”

Hortology 5 star review on 20th December 2021

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Posted 4 years ago

“The plant made for a lovely Christmas present and arrived promptly, also the service from Hortology was super friendly and great!”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,436 reviews