Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,436 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th September 2026

879

Anonymous

Anonymous // 01/01/2019

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“As always this was an excellent quality plant and the service was very good also. It arrived in super condition and was very carefully packaged.”

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Posted 4 years ago

“Quality of the pots are outstanding and such a great service”

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Posted 4 years ago

“Easy to use the website, and rapid delivery despite the time of year. So pleased with the pots they are even better than in their photo. Delighted.”

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Posted 4 years ago

“Stunning! Bought this as a gift and the recipient loves it. Beautiful colour and looks classy.”

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Posted 4 years ago

“The plant is beautiful and I’m sure my daughter will love it for her Christmas present!”

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Posted 4 years ago

“The plant pot is absolutely fabulous. Perfect colour match to the photo. Excellent description, delivery and packaging. Thank you”

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Posted 4 years ago

“Really impressed by my first order from Hortology. Houseplant arrived in great condition and was very competitively priced too. Will definitely order from them again.”

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Posted 4 years ago

“These kitten pots are are just perfect for curious kittens and they work well for plants too.”

Hortology 5 star review on 10th December 2021

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Posted 4 years ago

“Amazing products and fast delivery. Highly recommended”

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Posted 4 years ago

“Plant arrived encased in cellophane, developed brown edges, now dying.”

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Posted 4 years ago

Hi Ingrid The plant that you ordered is highly susceptible to transit shock as noted on the product description, however they usually settle down once established in their new environment. So we can look into this further for you please would you contact our customer services team and send in some photos? Kind regards - Your Hortology Team

Posted 4 years ago

“We were very pleased with the quick service and the recipient with the plant. Thank you:)”

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Posted 4 years ago

“I loved my pot and it arrived quickly and safely. I will definitely use them again. They have a great selection of pots and I particularly appreciate the fact that they have non-cement ones because cement is not eco-friendly.”

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Posted 4 years ago

“My order arrived in good time, and was very safely packaged. I have had the plants for 2 weeks and they seem to be happy so far! Website easy to navigate and helpful to be able to review how to look after/conditions etc!”

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Posted 4 years ago

“Always happy with my plants and pots they are excellent. Thank you merry christmas.”

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Posted 4 years ago

“Prettiest pots I could find and lived up to expectations when they arrived”

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Posted 4 years ago

“Carefully packaged, delivered on time, plant and products exactly as advertised.”

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Posted 4 years ago

“Lovely plants promptly delivered well packaged.”

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Posted 4 years ago

“Plants arrived in excellent condition and were well packaged.”

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Posted 4 years ago

“Excellent service and great quality plants. I also bought some pots, which are lovely. I made a mistake with the size of pots for the plants I bought, so they contacted me to query this. I think the explanation of plant to pot size could improve , but great company.”

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Posted 4 years ago

“Nice plants and received quickly”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,436 reviews