Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,209 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Love my pot. Looks more expensive than it was in my opinion. Prompt delivery and we’ll packaged (all recyclable).”

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Posted 4 years ago

“Excellent plants, quick delivery.”

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Posted 4 years ago

“I have purchased plants from this site now few times now and I love it. The plants are heathy and well packed. Fast delivery”

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Posted 4 years ago

“Love all of the plants and the planters. I'll definitely be ordering again!”

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Posted 4 years ago

“Love this company! BEAUTIFUL healthy plants, easy to order and quick delivery. Thanks!”

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Posted 4 years ago

“Excellent quality pots and quick deliver. I will definitely use Hortology again.”

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Posted 4 years ago

“Ordered a couple of plants x they’re arrived very well packaged and looking lovely and healthy! I’m very impressed and will not hesitate to order from Hortology again 😊”

Hortology 5 star review on 19th August 2021

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Posted 4 years ago

“My plant arrived promptly and in excellent condition. Great service.”

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Posted 4 years ago

“Service was first-class and I’m absolutely delighted with my plant pot. It’s exactly as described - and a very high quality product. It looks beautiful in my conservatory! Thank you Hortology!”

Hortology 5 star review on 16th August 2021

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Posted 4 years ago

“Beautiful, healthy plants. Extremely well packaged. Excellent delivery time. I will no doubt return for more. Thank you.”

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Posted 4 years ago

“Fast delivery and beautiful plant”

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Posted 4 years ago

“Always fast always perfectly packed! Will def shop here again.”

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Posted 4 years ago

“Easy to use website and helpful advice about plant care. Reasonable price and quick delivery. Plants arrived in great condition. Would use again and recommend.”

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Posted 4 years ago

“Quick delivery without any problems. The plant pots are more expensive than others but they look great and are worth the extra money. Recommended”

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Posted 4 years ago

“Great products, great customer service and easy delivery!”

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Posted 4 years ago

“First time I have used Hortology. Would definitely recommend, my order came perfectly packaged, beautiful heathy houseplants.”

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Posted 4 years ago

“The ochre vase is stunning and came well packaged. I was very pleased with the service received.”

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Posted 4 years ago

“As expected, lovely pot. Great price and fast delivery!”

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Posted 4 years ago

“These guys know how to ship an item super well protected, and they help me chose the correct size pot. They could not do any more spot-on nice to buy from a company that really cares”

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Posted 4 years ago

“Great quality and excellent packaging”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,209 reviews