Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,387 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,387 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 20th July 2026

Mike N

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“Great selection of products. I ordered a plant and a pot. They arrived the next day well packaged and the plant looking healthy.”

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Posted 4 years ago

“It's a beautiful pot”

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Posted 4 years ago

“First time I have purchased from Hortology very impressed with the service and quality of the vase I bought Well certainly but again”

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Posted 4 years ago

“Easy to order, quick delivery and on time within 1 hour slot.”

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Posted 4 years ago

“Great service and very happy Thankyou”

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Posted 4 years ago

“Lovely vase vase well packed and protected for transit and speedy delivery.”

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Posted 4 years ago

“All the plants we ordered have thrived. Great service.”

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Posted 4 years ago

“Nice pest free houseplant compost”

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Posted 4 years ago

“To be honest I was disappointed with the size of the plants and they are expensive compared with a recently visited garden centre”

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Posted 4 years ago

“Very happy with purchase. Quick delivery and package was security very well.”

Hortology 5 star review on 1st November 2021

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Posted 4 years ago

“I have used Hortology a couple times to buy both plants and pots. The items are well packed, quite a feat considering the delicacy of the plants put in with solid pots! All plants are thriving with the help and advice on the website. With such a good and varied choice I'm sure I'll be getting more!!”

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Posted 4 years ago

“Always quick to deliver, very carefully packed and super healthy plants what more could you ask for! 🌿🌿🌿🌿”

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Posted 4 years ago

“Excellent plant quality and pots. More than I would normally pay, but fine. My only slight complaint would be that the packaging was enormous. 80-90% of the content was bubble wrap”

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Posted 4 years ago

“The plant arrived quickly, looking healthy and in very good condition and was good size.”

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Posted 4 years ago

“The plants are excellent, very well wrapped and secure. The service is quick and I recommend them as extremely good all round.”

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Posted 4 years ago

“Amazing service, items really well packaged and arrived quickly. So pleased with my purchase, would definitely use again.”

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Posted 4 years ago

“Lovely set of pots, delivered promptly and really well packaged.”

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Posted 4 years ago

“Excellent products. And brilliant retail service. Ordered and received my purchase within a few days. The plants are gorgeous as are the pots. Will be returning to buy more. Cheers”

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Posted 4 years ago

“Absolutely love my coconut palm and pot. They arrived really quickly and were excellent value. Will definitely be returning to Hortology in future.”

Hortology 5 star review on 31st October 2021

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Posted 4 years ago

“Great website. Very easy to use. Useful filters and simple plant care information. Dispatch times and communication are great. Only negative is that desktop experience is better than mobile experience. Will def use again 👍🏼 (ZZ plant 17x65cm, Grey plant basket pot 22x19cm)”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,387 reviews