Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,210 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Plant pots and plant were all beautiful, delivered carefully and wrapped well.”

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Posted 4 years ago

“Excellent service When the plant I ordered for my sister’s birthday looks a bit sad BEFORE it left Hortology, they sent me pictures, offered a discount and arranged a lovely and appropriate replacement. Friendly, excellent service”

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Posted 4 years ago

“Great delivery and lovely array of plant pots to choose from. I love this company!”

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Posted 4 years ago

“Prompt delivery, good packaging, healthy plant.”

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Posted 4 years ago

“You thought well about the size of the pot and drew my attention to it. So I choose another one. Nice and easy communication. Thanks a lot!”

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Posted 4 years ago

“Great comms, product as described, prompt despatch, superbly packed. Highly recommended!”

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Posted 4 years ago

“My Japanese Aralia arrived with the pot I ordered, packed carefully by yourselves. Is a sturdy plant now in my lounge.”

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Posted 4 years ago

“Gorgeous plant pots! It's my second purchase and would highly recommend the products and the service! I'm a happy customer 😊👍”

Hortology 5 star review on 26th August 2021

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Posted 4 years ago

“Plants arrived in good conditions, the plant pots are heavy and feel like really good quality. Will buy again!”

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Posted 4 years ago

“terrific service, terrific plants, terrific delivery.”

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Posted 4 years ago

“I purchased a lovely indoor plant that arrived promptly and well packaged. Would recommend the plants and service”

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Posted 4 years ago

“Beautiful pots, very well packed, arrived as advised.”

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Posted 4 years ago

“Excellent service; ordered on Friday and received Saturday. I was out when the delivery arrived. Driver made contact and left the order in the arranged place. Very pleased”

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Posted 4 years ago

“Really happy with my plant. It's much healthier and bigger than I expected. It arrived well packaged and on time. I'll be shopping with you again”

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Posted 4 years ago

“quick deliver, plane arrived safely and well wrapped . Looks healthy and growing”

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Posted 4 years ago

“.”

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Posted 4 years ago

“Tried several garden centres for the right sort of plant for our hallway, choice was very limited. We looked at images of plants that would suit and found this one on Hortology. Very good price for the size and type of plant, it arrived only a few days later in really good condition, and we are really pleased.”

Hortology 5 star review on 22nd August 2021

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Posted 4 years ago

“Beautiful pots, healthy plants, quick delivery and good value for money. I would not hesitate to recommend Hortology :-)”

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Posted 4 years ago

“Pots arrived in perfect condition, lovely looking pots. Pots sit in a memory garden for my Husband, perfect choice, good price.”

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Posted 4 years ago

“Excellent service - the item I wanted was out of stock but Hortology contacted me as soon as they were available. Very quick delivery”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,210 reviews