Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,369 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,369 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Always a great experience. I have been buying plants for the past 8 years and I have never had a bad experience. Great quality plants and reliable delivery.”

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Posted 6 months ago

“Fabulous plants and speedy turn around time.”

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Posted 6 months ago

“We ordered this plant stand for our banana plant and it fits perfectly. It is very sturdy and stable and has a very nice finish too!”

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Posted 6 months ago

“Arrived in great condition really well packaged , delivered with care and great value for money.”

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Posted 6 months ago

“could be package better lots of new buds knocked off spread in box”

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Posted 6 months ago

“Moisture probe works well, a great gauge of how damp or dry the soil is for my indoor plants”

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Posted 6 months ago

“Brilliant staff, quality of my living plant was excellent, 👌💯”

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Posted 6 months ago

“Package arrived well protected and the pot looks great in situ”

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Posted 6 months ago

“Beautiful pot! Lovely colour and made with quality materials. It looks even better in real life than in the pictures. Delivery was very fast.”

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Posted 6 months ago

“Brilliant pot , very good efficient service. Highly recommended”

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Posted 6 months ago

“This is the only plant company I’ve transacted with which had the integrity to flag a plant wasn’t fit for sale before they sent it out, and they gave me the opportunity to select another plant. I loved this. When my selection did arrive it was in exceptional condition, pest free and packaged with real care.”

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Posted 6 months ago

“Lovely pots arrived exceptionally well packed, would definitely recommend”

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Posted 6 months ago

“pleased with the service.”

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Posted 6 months ago

“Excellent service, particularly helpful staff, happy to assist when I made contact to amend my order. Good quality products as described. Will certainly buy again from Hortology.”

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Posted 6 months ago

“Wonderful plants, beautifully packed. Speedy delivery.”

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Posted 6 months ago

“Lovely pot! Delivered very quickly,well packed!”

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Posted 6 months ago

“I received my order from Hortology very promptly and ever since I have been using the fertiliser for my indoor house plants (which are growing in water) they have been positively thriving. I highly recommend this company!”

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Posted 6 months ago

“Very pleased with red bunny ears plant.The pot are very nice to and just enough room to be able to get the plants in and out for watering when needed. Many thanks Jane.”

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Posted 7 months ago

“The pots arrived well packaged and as described, however delivery was late and communication from the courier poor.”

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Posted 7 months ago

“I’ve placed 3 orders now and have been beyond happy each and every time. The plants have all been incredibly healthy and the pots gorgeous quality too. Highly recommend!”

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Posted 7 months ago

Hortology is rated 4.8 based on 9,369 reviews