Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,205 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing service, Fantastic product and Great price!”

Helpful Report

Posted 2 years ago

“Great easy to navigate website with all the info I needed to choose just the right plants. Quick delivery very well packaged -everything turned up in good condition undamaged. Happy to recommend Hortology”

Helpful Report

Posted 2 years ago

“Beautiful plant pot, just what I was looking for. Packaging 📦 was brilliant. Good experience.”

Helpful Report

Posted 2 years ago

“My plants arrived in perfect condition and extremely carefully packaged. Extremely impressed with Hortology”

Helpful Report

Posted 2 years ago

“I love Hortology! Without fail, every plant I have bought has been excellent quality. I have 55+ plants and the ones from here are my favourites. The pots are beautiful and I have all my statement plants are in something from Hortology!”

Hortology 5 star review on 5th February 2023

Helpful Report

Posted 2 years ago

“Wowzers!! Love my new pots! They look fantastic. Superb price and delivered in great packaging.”

Helpful Report

Posted 2 years ago

“Top quality house plant which was good value too. Awesome, recyclable packaging and speedy delivery. Really superb service, would thoroughly recommend.”

Helpful Report

Posted 2 years ago

“The plants arrived In perfect condition, really healthy and clearly very well cared for, which is worth paying a little more for. Plus there is loads of inspiration and plant care advice on the website. I love the pots too. I will definitely be buying more from Hortology!”

Helpful Report

Posted 2 years ago

“I’m loving my new plant collection and plotting my next acquisitions already!”

Helpful Report

Posted 2 years ago

“Very happy with my order, the pots are very nice and true to their picture, will order from you in the future. Thankyou”

Helpful Report

Posted 2 years ago

“Very quick and efficient service”

Helpful Report

Posted 2 years ago

“Pwrfect fast”

Helpful Report

Posted 2 years ago

“My plant order arrived quickly with all the items packed really well to protect the plants. The plants were very healthy and have since grown on very well. I’m very satisfied with my order.”

Helpful Report

Posted 2 years ago

“I’ve had several plants from Hortology and they’ve all been very healthy and strong. They always arrive promptly and they are packaged very securely. Highly recommend.”

Helpful Report

Posted 2 years ago

“It's been a pleasure. A good choice of top quality goods at fair prices, followed by safe ,speedy service”

Helpful Report

Posted 2 years ago

“I was delighted with my plants. The quality was outstanding and they were very carefully packed so there was no damage in transit. The selection to chose from was extensive so I will definitely shop here again.”

Helpful Report

Posted 2 years ago

“Beautiful pot, it arrived extremely well packed. Excellent company highly recommend.”

Hortology 5 star review on 4th February 2023

Helpful Report

Posted 2 years ago

“Great plants arrived safely and in good condition. Already sprouting new growth.”

Helpful Report

Posted 2 years ago

“My plant was better and bigger than all expectations. Really happy customer”

Helpful Report

Posted 2 years ago

“Fantastic - ordered a plant, two pots and a liner so far. Very happy all around. Pots and plant carefully and attentively packaged for safety in transit. Wonderful pots which are also true to visual representations on the site. Good, healthy plant. Can’t fault!”

Helpful Report

Posted 2 years ago

Hortology is rated 4.8 based on 9,205 reviews