Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,376 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“Lovely plant pot. From a huge range of colours and styles. Delivered very promptly and very well packaged, so no worries about possible breakages.”

Hortology 5 star review on 12th March 2023

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Posted 3 years ago

“I've used Hortology a few times now, mainly because they have plants that you don't see on the high street. I'm always impressed by how well the plants are packed, especially when I have 1 metre and 20 cm plants in the same box and there is no movement in transit. They also have the best selection of pots on line.”

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Posted 3 years ago

“The quality of the plants is superb. You could not ask for any better. Not only that the despatch and the packaging was very impressive. You could not ask for anything better”

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Posted 3 years ago

“This was the second order of pots I have made, once again they came really securely packaged and look great! I also ordered a plant which was not quite so good. It was packaged in a plastic bag, which had been tied at the top and bent some of the plant over damaging it. Not terrible but a simple mistake which could’ve been easily avoided.”

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Posted 3 years ago

“Really well packaged - i ordered 3 plants. Look really healthy although a bit smaller than i thought. I worked but again but check the sizes more carefully.”

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Posted 3 years ago

“A lovely plant and great service. I'll be back for more soon.”

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Posted 3 years ago

“Ordered 5 plants, most were great but two weren't. One didn't have a single undamaged leaf, hoping the new growth will overtake and make it look happier and healthier. The other had stem rot. As it's a peperomia, currently trying to propagate using healthy leaf from it. Fingers crossed the propagation goes well and I get a handful of bambino plants in a year or so from it.”

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Posted 3 years ago

“Great selection of plants and pots. The site has become my go to when I need a new pot”

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Posted 3 years ago

“Lovely plants very healthy and great pots! Will be back :) also very good customer service had a question got a reply within 24hrs! Keep it up!”

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Posted 3 years ago

“Im so happy with the plants i have ordered! Well packed no damaged”

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Posted 3 years ago

“Gorgeous plant. Got a little damaged in transit but the company resolved the issue straight away. Excellent customer service so deserve 5 star for product and service.”

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Posted 3 years ago

“Absolutely amazing. Extremely helpful customer service. I ordered wrong pot with my palm, they contacted me straight away to ask if it was intended. Sorted my order really quickly. Impeccable packaging. Plant looms great. Healthy and beautiful”

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Posted 3 years ago

“I ordered 4 big pots - all really good quality and beautifully made. I am very chuffed and my plants look even more amazing.”

Hortology 5 star review on 11th March 2023

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Posted 3 years ago

“Lovely pot. Good quality. Looks fantastic.”

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Posted 3 years ago

“Love the Pots. I was worried that they would arrive damaged or broken but they were exceptionally well packed . We'll definitely use this supplier again.”

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Posted 3 years ago

“Fast delivery, packed very well, happy looking plant when it arrived :)”

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Posted 3 years ago

“Fantastic customer service. Rapid response to query and incredibly helpful. Beautiful plant received too and excellent value for money - I would highly recommend!”

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Posted 3 years ago

“Very happy with my purchase. Plants were healthy and as pictured. The pots I ordered to go with the plants were stunning. Packaged really well so they all survived the transit with overnight delivery. Highly recommend.”

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Posted 3 years ago

“Great choice of plants. Easy and secure ordering process. Great communication throughout. Fast delivery in a well-packaged cardboard container.”

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Posted 3 years ago

“This was the first time using Hortology and they were super kind and helpful. The plant pot I wanted was not available for the size plant I had ordered and they reached out as soon as I placed the order to let me know. I told them to find a fitting plant pot for my Pachira Aquatica and that I trust their judgment and they didn't let me down. My mums Money Tree was delivered the following Tuesday as expected. Would definitely order through Hortology again.”

Hortology 5 star review on 9th March 2023

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Posted 3 years ago

Hortology is rated 4.8 based on 9,376 reviews