Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,376 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“Very good experience. Easy ordering through the website and delivery was without any issue.”

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Posted 3 years ago

“Great Ceramic Pots for your all your plant needs! I really love the colors! They came boxed marked fragile and safely wrapped in paper. I just love them will definitely order more soon!”

Hortology 5 star review on 24th March 2023

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Posted 3 years ago

“All five plants arrived in healthy condition and were well packaged. They all had clear instructions on how to care for them. Very pleased.”

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Posted 3 years ago

“Always happy with the condition of the plants and great care taken to ensure they are protected in transit. Also love the collection of pots available”

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Posted 3 years ago

“Efficient delivery and great selection. Arrived in fantastic condition. WOul use again and recommend to others”

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Posted 3 years ago

“I was really unimpressed, the string of hearts came broken up and had very few and short strands. Not sure if it froze in transit but it is not looking good. I wouldn’t purchase from here again.”

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Posted 3 years ago

Hello Kelly, Thank you for your order and review. This is the first we have heard of your issue so shall reach out directly for some images, with these we can further advise/resolve things for you. Your Hortology Team

Posted 3 years ago

“Well packaged and arrived as predicted and in perfect condition. Healthy plant.”

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Posted 3 years ago

“I have used this company a few times now and each delivery comes very well packaged with a healthy plant enclosed. They do everything they say they will and their descriptions are extremely accurate. I will use them again and can recommend them thoroughly.”

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Posted 3 years ago

“Fabulous Rattlesnake plant and vase. Arrived in great condition; would order again!”

Hortology 5 star review on 22nd March 2023

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Very happy with purchases and with correspondence regards orders. Lots of information available on care requirements for each plant to help make buying the right plants for my needs even easier”

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Posted 3 years ago

“Didn’t disappoint, beautiful plants!”

Hortology 5 star review on 21st March 2023

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Posted 3 years ago

“Very pleased with the two plant pots ordered. Even more impressed with the care in packing the pots to ensure safe arrival.”

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Posted 3 years ago

“Superb. ! My. planters are just what. I envisioned when I. viewed. them . Your. service, especially the. help. I. received from Shona ; she’s a credit to. the company. !”

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Posted 3 years ago

“I've ordred a couple of times from Hortology. The plants are always as described, in excellent condition, and delivered with care.”

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Posted 3 years ago

“Very impressed with the delivery and quality of the plants I received. Coconut plant looks amazing even after being packed in a cardboard box for shipping. Will definitely buy again especially as the cost of the plant was reasonable.”

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Posted 3 years ago

“Really beautiful range of pots and plants and packaged with so much care, overnight delivery to ensure the health of the plants too. Will definitely be buying again!”

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Posted 3 years ago

“A great range of Quality indoor house pots … easy ordering system and prompt delivery !”

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Posted 3 years ago

“Great selection of plants at good prices. We ordered 3 for our offices. Delivery took about a week but plants arrived as described and well-packaged. We're very happy with our purchase. Would recommend. Thank you!”

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Posted 3 years ago

“Absolutely in love with my new plant pot, worth every penny. It is sturdy and has a lovely heavy feel to it. Love the detail in each piece too (second purchase).”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,376 reviews