Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,431 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 15th September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Fantastic coconut palm. Outstanding customer service with next-day delivery, unlike other companies that took a week to deliver! I will order my next plant and recommend Hortology to family and friends.”

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Posted 3 years ago

“Really impressed with the quality of tge pots I ordered. The packing was amazing too.”

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Posted 3 years ago

“very good quality and products, fast delivery also.”

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Posted 3 years ago

“Searched high & low for this size pot. It's beautiful, great value and speedy delivery.”

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Posted 3 years ago

“Excellent product good quality quick delivery”

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Posted 3 years ago

“What a gem of a find the Hortology website is. Great range and fabulous quality. Delighted.”

Hortology 5 star review on 3rd April 2023

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Posted 3 years ago

“Very happy with the service and quality of the products”

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Posted 3 years ago

“Absolutely brilliant company. The plants I sent for were in pristine condition, so very healthy and happy. I couldn't believe how quickly they arrived, and how well packed they were in lots of recyclable packaging. Really, really healthy and good sized plants. The best I've ever ordered. I will definitely be shopping here again. It's always a little worrying buying plants online, but these were beauties, all three of them. Incredible happy customer.”

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Posted 3 years ago

“Great product communication and delivery”

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Posted 3 years ago

“Beautiful plant received very quickly and in excellent order. Thank you.”

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Posted 3 years ago

“My lovely little plant arrived, well packaged and arrived in two days. Absolutely faultless service. I will definitely be ordering more from Hortology”

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Posted 3 years ago

“Very healthy Peace Lily "Sensation" arrived, exactly as described and extremely well packaged.”

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Posted 3 years ago

“Beautiful pots, excellent quality”

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Posted 3 years ago

“Plant was perfect and in great condition.”

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Posted 3 years ago

“These plants are very healthy and in good condition. The packaging to protect them is very good too. Recommended.”

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Posted 3 years ago

“Fantastic products, all packaged really well to arrive in prime condition. Highly recommended.”

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Posted 3 years ago

“Love the house plants, hope they are hardier than the ones I'm replacing that succumbed to the months of cold and dark weather”

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Posted 3 years ago

“Great soils! Ordering again.”

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Posted 3 years ago

“I love Hortology. The plants are always so healthy and everything is always carefully packaged. The range you can choose from is vast and it looks beautiful and is very well made. I also really appreciate how they tell you which are pet friendly.”

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Posted 3 years ago

“Lovely pot. Nice natural finish. Goes well with my decor”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,431 reviews