Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,435 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Great plants and super value for money. I have had hortology some plants for a long time - they are high quality and they definitely last”

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Posted 4 years ago

“Lovely pot! Excellent customer service. Good communication. Despatched promptly. Item expertly-packaged. Like the varied selection of plant pots on offer. Will buy from Hortology again. Definitely recommend !!”

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Posted 4 years ago

“Quick delivery and quality material. Would recommend”

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Posted 4 years ago

“Lovely healthy plants. Well packaged and quick delivery.”

Hortology 5 star review on 16th September 2022

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Posted 4 years ago

“Great plant, great pot and the whole delivery was very straightforward”

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Posted 4 years ago

“Beautiful plant, and fast delivery.”

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Posted 4 years ago

“Quick, fast and efficient handling and delivery. Pots are lovely and have that “expensive feel” to them. Great quality.”

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Posted 4 years ago

“My 'go-to' website when looking for plant pots. Extensive range of pots to choose from. Always arrive quickly and extremely well packaged to protect from damage in transit. Unfortunately, I recently bought a pot which turned out not to be suitable for where I wanted to put it. I contacted Hortology about returning the pot. Very quick reply with clear instructions regarding what I needed to do. The pot was delivered back to Hortology yesterday. Today I received details of the refund that had been arranged. They even refunded the postage I paid when I ordered the pot. I have no hesitation in recommending Hortology for the range and quality of products and customer service.”

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Posted 4 years ago

“Looks great. Much better build quality and material than I was expecting – feels really substantial without being overly heavy.”

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Posted 4 years ago

“My order of 2 x Dracaena fragrans Lemon Lime 1m tall both arrived in perfect condition. 2 beautiful and very healthy plants. Would definitely recommend for live plant delivery. And will be purchasing from them again. :)”

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Posted 4 years ago

“Very satisfied”

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Posted 4 years ago

“My parcel arrived promptly and the contents were in perfect condition due to the excellent care applied. The plant was thriving. The basket effect pots show off my indoor plants beautifully. I will use Hortology again definitely.”

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Posted 4 years ago

“Plant arrived in a very timely manner and in good health”

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Posted 4 years ago

“Great quality plants delivered very swiftly”

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Posted 4 years ago

“Fantastic plants and pots - brilliantly packaged! Couldn't be happier :)”

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Posted 4 years ago

“Beautiful and healthy plant delivered in excellent time. Highly recommended!”

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Posted 4 years ago

“What a fantastic company!!! We ordered our plant pot after a lot of deliberation as there was so much choice. We saw a particular one we liked & kept going back to it, so eventually bought it. Very fast delivery & we are thrilled with the pot that was really well packaged too.”

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Posted 4 years ago

“I am more than happy with the Aloe Vera plant I have just bought from Hortology - I was genuinely surprised how big, beautiful and healthy it is! It was very well packaged and arrived quickly too”

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Posted 4 years ago

“The sizing of the pot was wrong. The inside measurement was larger than stated. I could have purchased a smaller cheaper pot. The pot itself is well made and is a lovely ochre colour.”

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Posted 4 years ago

Hello Melanie, Thank you for your order and review. We are sorry the pot wasn't the measurements stated, we will reach out directly to get some more information and resolve this for you. Many thanks, Your Hortology team

Posted 4 years ago

“Your website was clear and easy to use. Our plant came promptly, in lovely condition and in protective packaging that won't harm the environment. Thanks!”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,435 reviews