Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,382 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 16th July 2026

877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Plants delivered in a quick time frame. Packed up carefully and securely so they would not get damaged during delivery. Plants were lovely and full. I’ve used Hortology a number of times now and have always been happy. Highly recommend.”

Helpful Report

Posted 3 years ago

“Good range of plants available, and I really like how you can filter the choices, e.g. for pet-safe plants which was something I was looking for. My plants arrived in good condition and health, and were well-packed. The plants arrived in good time, and communication from Hortology was good along the process. I will definitely buy from them again.”

Helpful Report

Posted 3 years ago

“Ordered 2 plants, one perfect bit the other not in great condition, however brilliant customer service to resolve the problem.”

Helpful Report

Posted 3 years ago

“Ordered the Charlotte Plant Pot - Green 33 x 30 cm size,on the 24 August and arrived on the 26th! I already have this same pot but in a smaller size, the bigger size is much better in 'person' as the green is so vibrant with the pop of copper colour thrown in. Ordering was simple and well packed.”

Helpful Report

Posted 3 years ago

“I ordered two large ‘ Grigio’ pots for a client to place olive trees in. They look absolutely stunning! They arrived in perfect condition and we are ordering some more as they are so lovely.”

Helpful Report

Posted 3 years ago

“Really, really impressed with the service and the product. The plant I received far exceeded my expectations and is excellent value for money. Would use again and would recommend”

Helpful Report

Posted 3 years ago

“Found your website when looking for a plant and pot for my daughter. A fabulous range of pots - very different from the usual. I went on to order 2 plants for a room I'm refurbishing at work. All 3 plants arrived in perfect condition, look so healthy and are a decent size. I'll be ordering all my plants from you in the future!”

Helpful Report

Posted 3 years ago

“Great site, lovely plants and pots. Have bought 3 beautiful plants from them. Just wish they could deliver the plants in the decorative pots, would make it much easier for me. Also a word on their web designers, they need to understand it's no good burying a discount code in a graphic, it needs to be in text so we can copy it.”

Helpful Report

Posted 3 years ago

“5*, great prices, healthy plant and kept updated on delivery!”

Helpful Report

Posted 3 years ago

“Excellent customer service.”

Helpful Report

Posted 3 years ago

“Lovely plant. Very full and in good condition.”

Helpful Report

Posted 3 years ago

“I never received my parcel”

Helpful Report

Posted 3 years ago

Hello Terence, Thank you for your order with us and apologies your order didn't get to you. DPD had some issues with delivery but have returned your order to us safely. I will email you directly to see how you would like to proceed. Many thanks, Your Hortology Team

Posted 3 years ago

“Excellent plants. Prompt delivery. Would highly recommend.”

Helpful Report

Posted 3 years ago

“The plant, a calathea, arrived very promptly. It was well grown, flowering and well hydrated. I was very pleased with it.”

Helpful Report

Posted 3 years ago

“Plants arrived quickly, well packed and in good condition.”

Helpful Report

Posted 3 years ago

“really nice. tall enough and good delivery”

Helpful Report

Posted 3 years ago

“Very good, I really recommended”

Hortology 5 star review on 2nd September 2022

Helpful Report

Posted 3 years ago

“Absolutely love this online shop. Has such a gorgeous range of different pots to choose from and love that you can also buy a pot liner to fit the pot you’re purchasing, along with the perfect soil for repotting your plant. I would highly recommend this online shop and am so glad I stumbled upon it.”

Helpful Report

Posted 3 years ago

“Plant and pot arrived in perfect condition and my friend was overjoyed. Arrived promptly and I consider good value for money.”

Helpful Report

Posted 3 years ago

“Have ordered many plants from Hortology they are my go to for my plants … always fast delivery plants packaged superbly and healthy. Highly recommend using them!”

Helpful Report

Posted 3 years ago

Hortology is rated 4.8 based on 9,382 reviews