Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,435 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“kind if okay”

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Posted 4 years ago

Hello Taria, Thank you for your order and review, we will contact you directly to find out some more info. Many thanks, Your Hortology team

Posted 4 years ago

“Totally satisfied - Beautiful Healthy plant - well packed and delivered in good time”

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Posted 4 years ago

“I have bought several times from them and the plants have always arrived perfect, well packaged and fast. I always recommend it as the best place to get plants buying online.”

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Posted 4 years ago

“I’ve ordered plants and pots from Hortology - they are always great quality- the company communicates well and delivery is good too”

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Posted 4 years ago

“My beautiful string of hearts arrived in good time after ordering and was in such good condition, I get nervous about not picking a plant out myself but I love the one I was sent”

Hortology 5 star review on 10th September 2022

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Posted 4 years ago

“Very nice plant pots. Fast delivery and good online experience.”

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Posted 4 years ago

“Recently got a pink princess philodendron from them. It arrived late, which I didn’t mind; however, multiple leaves were fairly damaged upon arrival which I was not pleased about.”

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Posted 4 years ago

Hello James, Thank you for your order and review. We shall reach out directly for some more information on your Philodendron Pink Princess. Many thanks, Your Hortology Team

Posted 4 years ago

“I received my fabulous pots, beautifully packaged and came very quickly and free delivery which was a bonus!”

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Posted 4 years ago

“Super quick delivery, really good quality pot! Love that they are so light, was able to re-pot our palm which is showing great new growth now it has more space, but we are still able to move it which is ideal as we are renting and at some point will need to carry this down 2 flights of stairs! We bought the smaller version in grey two years ago for another plant and that too is still going strong, we love them both.”

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Posted 4 years ago

“Excellent healthy plant. Efficient service/delivery.”

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Posted 4 years ago

“Lovely healthy plants, well packaged and arrived undamaged.”

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Posted 4 years ago

“I have ordered a number of plants from Hortology and they have always arrived in wonderful condition and beautifully packaged to avoid damage in transit. If there have been any problems with a plant (often down to my care!) they have always been very prompt and helpful in offering advice or a solution.”

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Posted 4 years ago

“Everything about Hortology was good. I needed to alter the order. This was done quickly. The order arrived well packaged, in good condition and the plants are much larger than expected.”

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Posted 4 years ago

“Plants delivered in a quick time frame. Packed up carefully and securely so they would not get damaged during delivery. Plants were lovely and full. I’ve used Hortology a number of times now and have always been happy. Highly recommend.”

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Posted 4 years ago

“Good range of plants available, and I really like how you can filter the choices, e.g. for pet-safe plants which was something I was looking for. My plants arrived in good condition and health, and were well-packed. The plants arrived in good time, and communication from Hortology was good along the process. I will definitely buy from them again.”

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Posted 4 years ago

“Ordered 2 plants, one perfect bit the other not in great condition, however brilliant customer service to resolve the problem.”

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Posted 4 years ago

“Ordered the Charlotte Plant Pot - Green 33 x 30 cm size,on the 24 August and arrived on the 26th! I already have this same pot but in a smaller size, the bigger size is much better in 'person' as the green is so vibrant with the pop of copper colour thrown in. Ordering was simple and well packed.”

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Posted 4 years ago

“I ordered two large ‘ Grigio’ pots for a client to place olive trees in. They look absolutely stunning! They arrived in perfect condition and we are ordering some more as they are so lovely.”

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Posted 4 years ago

“Really, really impressed with the service and the product. The plant I received far exceeded my expectations and is excellent value for money. Would use again and would recommend”

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Posted 4 years ago

“Found your website when looking for a plant and pot for my daughter. A fabulous range of pots - very different from the usual. I went on to order 2 plants for a room I'm refurbishing at work. All 3 plants arrived in perfect condition, look so healthy and are a decent size. I'll be ordering all my plants from you in the future!”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,435 reviews