Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,382 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 16th July 2026

877

Anonymous

Anonymous // 01/01/2019

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English

“Great quality plants delivered very swiftly”

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Posted 3 years ago

“Fantastic plants and pots - brilliantly packaged! Couldn't be happier :)”

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Posted 3 years ago

“Beautiful and healthy plant delivered in excellent time. Highly recommended!”

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Posted 3 years ago

“What a fantastic company!!! We ordered our plant pot after a lot of deliberation as there was so much choice. We saw a particular one we liked & kept going back to it, so eventually bought it. Very fast delivery & we are thrilled with the pot that was really well packaged too.”

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Posted 3 years ago

“I am more than happy with the Aloe Vera plant I have just bought from Hortology - I was genuinely surprised how big, beautiful and healthy it is! It was very well packaged and arrived quickly too”

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Posted 3 years ago

“The sizing of the pot was wrong. The inside measurement was larger than stated. I could have purchased a smaller cheaper pot. The pot itself is well made and is a lovely ochre colour.”

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Posted 3 years ago

Hello Melanie, Thank you for your order and review. We are sorry the pot wasn't the measurements stated, we will reach out directly to get some more information and resolve this for you. Many thanks, Your Hortology team

Posted 3 years ago

“Your website was clear and easy to use. Our plant came promptly, in lovely condition and in protective packaging that won't harm the environment. Thanks!”

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Posted 3 years ago

“kind if okay”

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Posted 3 years ago

Hello Taria, Thank you for your order and review, we will contact you directly to find out some more info. Many thanks, Your Hortology team

Posted 3 years ago

“Totally satisfied - Beautiful Healthy plant - well packed and delivered in good time”

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Posted 3 years ago

“I have bought several times from them and the plants have always arrived perfect, well packaged and fast. I always recommend it as the best place to get plants buying online.”

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Posted 3 years ago

“I’ve ordered plants and pots from Hortology - they are always great quality- the company communicates well and delivery is good too”

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Posted 3 years ago

“My beautiful string of hearts arrived in good time after ordering and was in such good condition, I get nervous about not picking a plant out myself but I love the one I was sent”

Hortology 5 star review on 10th September 2022

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Posted 3 years ago

“Very nice plant pots. Fast delivery and good online experience.”

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Posted 3 years ago

“Recently got a pink princess philodendron from them. It arrived late, which I didn’t mind; however, multiple leaves were fairly damaged upon arrival which I was not pleased about.”

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Posted 3 years ago

Hello James, Thank you for your order and review. We shall reach out directly for some more information on your Philodendron Pink Princess. Many thanks, Your Hortology Team

Posted 3 years ago

“I received my fabulous pots, beautifully packaged and came very quickly and free delivery which was a bonus!”

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Posted 3 years ago

“Super quick delivery, really good quality pot! Love that they are so light, was able to re-pot our palm which is showing great new growth now it has more space, but we are still able to move it which is ideal as we are renting and at some point will need to carry this down 2 flights of stairs! We bought the smaller version in grey two years ago for another plant and that too is still going strong, we love them both.”

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Posted 3 years ago

“Excellent healthy plant. Efficient service/delivery.”

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Posted 3 years ago

“Lovely healthy plants, well packaged and arrived undamaged.”

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Posted 3 years ago

“I have ordered a number of plants from Hortology and they have always arrived in wonderful condition and beautifully packaged to avoid damage in transit. If there have been any problems with a plant (often down to my care!) they have always been very prompt and helpful in offering advice or a solution.”

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Posted 3 years ago

“Everything about Hortology was good. I needed to alter the order. This was done quickly. The order arrived well packaged, in good condition and the plants are much larger than expected.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,382 reviews