Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,417 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Attractive website with useful features.”

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Posted 1 year ago

“I was a bit worried about buying plants and pots online, but Hortology were great. All was securely packed. Plants were healthy. Included in the order was a large hydrocare palm, the instruction were comprehensive and very easy to follow. I wouldn’t hesitate to use them again.”

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Posted 1 year ago

“I just love my 3 purchases!”

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Posted 1 year ago

“Love them! Such a great quality”

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Posted 1 year ago

“Plants arrived promptly, perfectly packaged and in perfect condition. Well done Hortology!”

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Posted 1 year ago

“Quick delivery and excellent service. Our ceramic pots were carefully packed to avoid any breakages during transport.”

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Posted 1 year ago

“This was my second order with Hortology. The pots are excellent quality. Plus the two large pots I ordered were really well packed for delivery and arrived safely. Very happy and will be back.”

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Posted 1 year ago

“So easy to order and recipient was delighted. Will definitely use again.”

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Posted 1 year ago

“Superb design, and great quality product. Love the matt finish it really shows off a specific men houseplant with purple undersides. Thank you.”

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Posted 1 year ago

“Very good quality pot, arrived well packaged and suitably labelled. Received excellent customer service from Allix and will definitely use Hortology again.”

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Posted 1 year ago

“I was worried about ordering such a fragile plant as polyscias fabian online, but plant arrived in great condition, no sign of stress, it was packed very carefully. Beautiful plant! I will definitely order again and recommend.”

Hortology 5 star review on 23rd June 2025

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Posted 1 year ago

“a lovely plant,well wrapped and delivered promptly with care.”

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Posted 1 year ago

“Absolutely stunned by the quality of plants, pots and information. Beautiful.”

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Posted 1 year ago

“The service received was excellent and speedy. The plant and pot were very well packaged and arrived in tip-top condition. Very pleased with my purchases and will use Hortology again.”

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Posted 1 year ago

“Really lovely large plant pot for my Areca Palm. Packaged securely with care, and arrived in perfect condition. Excellent quality and just like in the photos. Will be purchasing more!”

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Posted 1 year ago

“Lovely pot, fast delivery”

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Posted 1 year ago

“Lovely healthy plant. Speedy delivery”

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Posted 1 year ago

“Great pots from good selection and service from ordering to delivery was great”

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Posted 1 year ago

“Not good and price very expensive”

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Posted 1 year ago

Hi, Thank you for your review and order. We are so sorry to hear that you have not had a good experience with us! We have reached out to you directly to try to make things right! Kind Regards Your Hortology Team

Posted 1 year ago

“Beautiful plants purchased over last few weeks, securely packaged and delivered, very impressed”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,417 reviews