Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,371 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to place can order. The measurements provided to help purchase the right sized pot were very helpful. Quick delivery and although a lot of packaging, if was all recyclable and the pits were very well protected. Would use again”

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Posted 1 year ago

“I am delighted with the plants. They are bigger in size than I was expecting and very securely packed.”

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Posted 1 year ago

“I have ordered 3 pots and 5 plants from Hortology, I have been delighted with all of them .They always arrive well protected and the plants in good condition. They have helped brighten up my home as well as keeping the environment cleaner, I couldn't ask for a better service.”

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Posted 1 year ago

“Excellent service and good quality products. I would definitely recommend and will buy from them again.”

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Posted 1 year ago

“Excellent plant pots modern design and always great service and arrive well packaged.”

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Posted 1 year ago

“These pots were perfect - Shane I had to wait so long - but was informed they would be late 👍”

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Posted 1 year ago

“Great service from Hortology. Swift and well packed for delivery. Will be buying more plants from them in the future.”

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Posted 1 year ago

“very quick dispatch and good communicatios quality plant, 10/10”

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Posted 1 year ago

“I ordered and received a beautiful indoor plant pot - Arley Plant Pot - Blue Dragonfly 17 x 17.5cm. I love it! Online ordering was easy to use and delivery good. Would recommend to friends.l”

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Posted 1 year ago

“All good - Lovely plant and pots. All arrived in good condition.”

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Posted 1 year ago

“First time using Hortology. Very good service and product arrived well wrapped. Will use this company again.”

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Posted 1 year ago

“My plant arrived in fantastic condition, let's hope I can keep it that way. Very happy customer - always use Hortology. Great plants and reliable delivery.”

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Posted 1 year ago

“Really good selection and the website is hugely helpful.”

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Posted 1 year ago

“Good quality products, very well packaged. Helpful website, easy to navigate and nice features such as plant tips and help finding pots.”

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Posted 1 year ago

“Excellent and prompt delivery”

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Posted 1 year ago

“Great range of good products generally”

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Posted 1 year ago

“Ordered for the first time, my plant and pot arrived expertly packaged. It was healthy and a lovely specimen. Just what I would have chosen myself. Very impressed with the service and quality of products”

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Posted 1 year ago

“First time ordering from Hortology. Was impressed at how well the 3 plants I ordered were wrapped for transport. Very secure. They arrived in perfect condition. Highly recommend.”

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Posted 1 year ago

“Great stuff, I like all the pots I got”

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Posted 1 year ago

“I was delighted to receive my first order from Hortology last week! The plants are in perfect condition : very established and a good size. They were expertly packaged for transit and I received them very promptly! First time I have ever purchased plants by post and u will be ordering some more soon! Thank you Hortology!!”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,371 reviews