Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,417 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always come to Hortology for my pots. Excellent service and speedy, well packaged items. So many pots to chose from too! Will not shop anywhere else.”

Helpful Report

Posted 1 year ago

“Really nice products, packaged really well and easy to order.”

Helpful Report

Posted 1 year ago

“Pots are excellent quality and delivery was on time, good communication from the company”

Helpful Report

Posted 1 year ago

“Ordered direct to my sister in law (birthday gift). Delivery was quick and easy and the plant itself was beautiful. Would definitely order again.”

Hortology 5 star review on 16th July 2025

Helpful Report

Posted 1 year ago

“Very efficient process, order arrived quickly.”

Helpful Report

Posted 1 year ago

“Excellent service. Plant in great condition and healthy on its arrival in a purpose made carrier.”

Helpful Report

Posted 1 year ago

“Plants and pots came well packaged. The plant seems to be doing well so far and the pots are of good quality.”

Helpful Report

Posted 1 year ago

“Beautifully packed. Great service will definitely use again. Thanking you for my variegated prefect string of hearts and hanging pot.”

Helpful Report

Posted 1 year ago

“You were great. It works well.”

Helpful Report

Posted 1 year ago

“Fantastic company. Amazing quality plants delivered promptly and extremely well packed.”

Hortology 5 star review on 12th July 2025

Helpful Report

Posted 1 year ago

“Beautiful plant delivered efficiently”

Helpful Report

Posted 1 year ago

“Quality plants, and delivered quickly. Will definitely use Hortology again”

Helpful Report

Posted 1 year ago

“They were so careful with packaging, plants arrived in perfect condition, would recommend!”

Helpful Report

Posted 1 year ago

“I am an interior designer and always reply on Hortologgy for their amazing range and stunning pots. I have never been disappointed and always impressed with style and quality.”

Hortology 5 star review on 9th July 2025

Helpful Report

Posted 1 year ago

“I bought 2 large Orange Charlotte pots and was so very pleased with them, they arrived quickly and were very well packaged and boxed thank you. I wanted them for lemon trees - I realise they're not really outdoor pots however I've drilled holes in the bottom for drainage and intend to keep them in the garden for the summer and bring them into a potting shed before the first frost and over winter. (fingers crossed they'll survive :0)). Please lovely Hortology people, could you find or commission some brightly coloured glazed pots like Charlotte for the garden - bright fiery red would be glorious!”

Helpful Report

Posted 1 year ago

“Seen the perfect pots ordered and delivered with no issues”

Helpful Report

Posted 1 year ago

“Very pleased with the houseplants I ordered. They arrived well packaged and in great condition. Would highly recommend and will definitely order from them again.”

Helpful Report

Posted 1 year ago

“The plant we ordered was very healthy and packaged with care in mind. Will order again when another opportunity comes in to being”

Helpful Report

Posted 1 year ago

“Pots are great love them!”

Helpful Report

Posted 1 year ago

“Ordered as a gift Hortology let me know that the plant pot had a blemish and offered 10 % off. When I explained it was a gift they quickly found new stock and delivered very promptly. Very impressed with the customer service.”

Helpful Report

Posted 1 year ago

Hortology is rated 4.8 based on 9,417 reviews