Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,371 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Very happy with purchase of plant pots. Delivered fast. Good website.”

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Posted 1 year ago

“Unfortunately one of the plants (Tradescantia zebrina - Inch Plant ) came already very weak, while it looked ok as soon as the plant was moved, it was obvious the roots were very week and by simply tilting the plant some of the plant fell out completely.”

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Posted 1 year ago

Hello. Thank you for your order and review. We are sorry to hear of your disappointment with one of the plants you have received! We have reached out directly to resolve this for you. Your Hortology team

Posted 1 year ago

“Very impressed with delivery and packaging. 1st time l have ordered, the plants are in lovely condition, really pleased and would recommend”

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Posted 1 year ago

“Easy to use sit for online ordering”

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Posted 1 year ago

“Ordered on Sunday, arrived on Thursday. Very well packed. Almost too well. Individually bagged. 2 of the 3 plants were in great condition. My Silver bay had yellowing leaves and some damage...”

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Posted 1 year ago

“Plant arrived safe and sound --very happy with my purchase and excited to watch my new cactus thrive:)”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“My plants arrived in such good condition, carefully packaged and looking amazing.”

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Posted 1 year ago

“Hortology. Did & delivered exactly what they said. Good quality”

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Posted 1 year ago

“Great quiality and delivery”

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Posted 1 year ago

“I placed an order and was contacted by email to let me know they had a plant which had a few yellow leafes and offered me a discount for it. I thought that was really good commincation as some comapmnies would have sent that plant to me. I declined only because this was a gift. Email communication throughout on when i would receive the plant when in stock. It cam promptly and delievry was great, very well packaged nothing damaged. I am first time customer, will return and recommned to friends and family”

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Posted 1 year ago

“Lovely pots, lovely plants, can't fault”

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Posted 1 year ago

“Really happy to have found this shop. Items received quickly and appear to be great quality. Exactly what we were after.”

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Posted 1 year ago

“Beautiful healthy Jade plant . So we’ll package ! Swift delivery . Absolutely delighted . Look forward to my next order !”

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Posted 1 year ago

“Beautiful healthy plants. Carefully protected during transport.”

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Posted 1 year ago

“Beautiful pot which looks stunning with our olive tree. Easy ordering and delivery tracking with sturdy packaging. Very pleased.”

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Posted 1 year ago

“The plant was packed very well and arrived safely”

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Posted 1 year ago

“Great accessible service and lovely products”

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Posted 1 year ago

“Great company, great service”

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Posted 1 year ago

“The plantpots are beautiful. The liners are flimsy and not worth the money. I'd like to see the liners being given away with the pots which would be a great incentive to buy more.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,371 reviews