Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,417 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“My second order from Hortology and as before, I received a lovely, health plant with. A great pot and liner. They look great in my room.”

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Posted 1 year ago

“This plant is everything I need it goes well in the bathroom giving a sense of nature but really enhances the look in any room you place it in. It came well packaged and can see love has gone into its growth.”

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Posted 1 year ago

“The thing I love about their projects are that they have a vast range and you really don’t see pots of this quality anywhere. I live in a flat and my plants are my garden and I love them and to see them enhanced by the beautiful pots I’ve bought from this company is really great.”

Hortology 5 star review on 9th June 2025

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Posted 1 year ago

“Very impressed with the service. They sent me photos of the plants before because they weren't perfect and offered a partial refund if I wanted to proceed (which I did) and the plants are thriving now.”

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Posted 1 year ago

“Pot arrived well packaged and in one piece.”

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Posted 1 year ago

“Pots look as per website , packed well and delivered within days so good service all round”

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Posted 1 year ago

“Great website and beautiful product, exactly what I needed for my Yucca plant. The colour has matched exactly with some new units that we have and my only decision now is that I love the pot so much, I really need one for my cheese plant and with the 10% off that I am given I will probably order today. Well packaged and arrived safely. Would certainly recommend this website. Unusual containers all colours and sizes. Brilliant! Thank you.”

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Posted 1 year ago

“Brilliant customer service when I had to tweak delivery details”

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Posted 1 year ago

“Excellent and prompt service”

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Posted 1 year ago

“Great company!”

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Posted 1 year ago

“Great company to buy from. My plants were a good quality and delivered really quickly. The packaging was good too, so there was no damage during posting.”

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Posted 1 year ago

“Efficient with ordering and delivery product looks extremely fit for purpose”

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Posted 1 year ago

“Plants were securely and packaged with care. Plants arrived safely and efficiently. Plants are a lovely addition to my home and are beautiful. The plants are thriving. I would recommend these plants and Hortology to anyone. I am happy with my purchase.”

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Posted 1 year ago

“Plants arrived in good condition. Nice size.”

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Posted 1 year ago

“I got contacted by Ellen soon after placing my order to tell me that there was a small mark; she sent several pictures. She offered me a 10% discount or a cancellation. I went with the discount and the mark was minuscule, I might not even had noticed it. Elle was always extremely responsive; it was great customer service. The flower pot itself is lovely, even nicer than in the picture.”

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Posted 1 year ago

“My hydro plant is beautiful & doing really well. The hydro kit came with everything needed. The hydro plant is a talking point when anyone sees it for the 1st time. The staff at Hortology were excellent when I contacted them”

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Posted 1 year ago

“the plants arrivre so well packaged and preserved. i love the asperdistra - it looks like it has always been a part of my home.”

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Posted 1 year ago

“Very impressive service and products.”

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Posted 1 year ago

“First-class customer service, super quality products, efficient delivery and clear, regular comms.”

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Posted 1 year ago

“We highly recomment Hortology. I am satisfied with a quality of the plater. It came securely wrapped and very fast. Picture reflects to real product.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,417 reviews