Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,443 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“I’ve ordered a few plants/ pots etc from Hortology- I’ve always found them to be an honest, efficient company to deal with! No fuss no bother, all arrived on time well packaged- a rarity in this day and age!!”

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Posted 3 months ago

“Love this site! Brilliant custumer service and speedy delivery . Plants in great condition and very good pecked”

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Posted 3 months ago

“Very impressed witht the team at Hortology. Their customer serice was excellent. Befroe they sent out my order, they pointed out some small defects (which i could barely see) in the pots i bought, and offered me a partial refund for the damage. When the pots arrived, they looked great. The Hortology guys didn't have to point anyting out to me, but their honesty was excellent. I'll be using them again in the future”

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Posted 3 months ago

“Fast, cheap, easy with great variety of healthy plants”

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Posted 3 months ago

“Very nice plants. Will definitely use you again”

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Posted 3 months ago

“Great service and good plants on offer with reasonable prices and good delivery timelines. Accurate descriptions and listingss of the plants received.”

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Posted 3 months ago

“Amazing plant, grate service and delivery.”

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Posted 3 months ago

“As always, plants are fantastic quality, well cared for, well packaged and delivered with care.”

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Posted 3 months ago

“Excellent quality, prompt delivery.”

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Posted 3 months ago

“Can always rely on hortology for great quality plants, beautiful planters and a great service.”

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Posted 3 months ago

“I bought this as a gift. It was dispatched and delivered to the person within a short period of time, despite the fact that I placed the order from outside the UK. The plant is healthy, beautiful and I was happy with the service. Well done!”

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Posted 4 months ago

“Great products and a very efficent service.”

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Posted 4 months ago

“All ok thank you!”

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Posted 4 months ago

“I was unsure about ordering plants through the mail - would the quality be good? would they be damaged? Both plants were well packed and in great shape. Actually, I would say they were perfect! I'll definately use Hortology again.”

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Posted 4 months ago

“I have used Hortology for a very long time without issue but, recently, I had an issue wth a plant I bought some time ago but Hotology were quick to respond to my photos and emails and agreed speedily to repalce the plant for me. The replacement arrived in excellent condition by Priority Dispatch and I am more than happy both with the new plant and the way in which Hortology dealt with my difficulty. I would have no hesitation in recommending them, both for quality of merchandise and for customer service.”

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Posted 4 months ago

“As usual Hortology gives excellent service with top quality plants and very quick delivery. I always buy plants from this company as they never fail to thrive and put a smile on my face. Thank you for the love and care you give your plants.”

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Posted 4 months ago

“Lovely plant pot, fast delivery, and the sizing guide is excellent.”

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Posted 4 months ago

“Really good filters to find what I was looking for. A beautiful pot at a reasonable price. Delivery was quick and the pot packaged safely in recyclable packaging. I will definitely use again to find beautiful unusual plant pots.”

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Posted 4 months ago

“This is the second of the Esra pots I have bought. Very nice quality and packaged very securely… Oh and fast postage too!”

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Posted 4 months ago

“Great company plant delivered as described”

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Posted 4 months ago

Hortology is rated 4.8 based on 9,443 reviews