Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Very fast postage seems like a good online shop if you love plants.”

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Posted 1 year ago

“Delightful first online shopping experience with Hortology. Worked well with Notify me after missing the plant pot a few times out of stock and notified back in stock. Also dispatched within the lead time per item listing and delievered with care.”

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Posted 1 year ago

“Great selection and Speedy service”

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Posted 1 year ago

“I recently ordered and received two Stian pots with liners to repot two plants in my kitchen from Hortology. This is my second purchase from Hortology. The pots are lovely, well made and compliment my decor however, I made the error of ordering one of the pots in a size larger than I needed. I reached out to Hortology regarding how I would go about exchanging one of the pots for the smaller size. I received a response promptly however I was disappointed to learn that the customer has to pay for returns. I am happy to pay for delivery but I feel that returns should be complimentary as is the case with most online stores I have shipped with. For this reason, I have awarded 4 instead of 5 stars. My order arrived well packaged by DPD.”

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Posted 1 year ago

“Great quality pots”

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Posted 1 year ago

“So many plants to choose from. Once chosen the plants are extremely well packaged and are delivered very quickly. I have purchased several plants and will be back for more.”

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Posted 1 year ago

“Excellent quality plant that i couldn't find anywhere else. Lovely pot selection too. Both arrived faster than expected and very well packed so no damage.”

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Posted 1 year ago

“Items arrived on time and were extremely well packaged. Communication with Horology also very good.”

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Posted 1 year ago

“Very well packaged and high quality product. Not the cheapest however you get what you pay!!!!”

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Posted 1 year ago

“Great, love the planter, beautiful quality, quick delivery and very well packaged Will be buying from Hortology again soon”

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Posted 1 year ago

“Absolutely gorgeous product and delivery was really quick!”

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Posted 1 year ago

“Excellent customer service.”

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Posted 1 year ago

“I bought three and they look great together.”

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Posted 1 year ago

“Amazing pot”

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Posted 1 year ago

“Lovely planter, looks gorgeous”

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Posted 1 year ago

“Loved the selection of pots available, and this one really stood out. It arrived quickly, and well packaged and it looks fantastic!”

Hortology 5 star review on 30th October 2024

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Posted 1 year ago

“Lovely plant and plant pot! Very pleased!”

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Posted 1 year ago

“Excellent company to work with- emails are answered immediately Linda Bates”

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Posted 1 year ago

“The plant was a present, delivered on time to my daughter. I can’t fault Hortology or the plant.”

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Posted 1 year ago

“The process of ordering and delivery were smooth and easy. I bought repotting mixture. The range of pots and planters was lovely and I am considering future purceses from this supplier.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews