Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,383 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 16th July 2026

877

Anonymous

Anonymous // 01/01/2019

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English

“Hortology, I don't know how you do it, but your plants always come healthy and lush. It's such a pleasure to buy from you. Please keep doing whatever you are doing. it works!”

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Posted 4 years ago

“Plant arrived severely outgrown its pot. It had so many roots that had grown out of the bottom of the pot that they had to joined together, it was so root bound I had to cut up the pot to repot it. The plants leaves are dropping from dehydration from this. I did not expect to have been delivered an unhealthy, neglected plant.”

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Posted 4 years ago

Hi Carmen, We are really sorry to hear this. We would prefer to know straight away if there are problems with your order so that resolve the issue at the time. We do want our customers to be pleased with their purchase and have therefore emailed you directly so we can resolve this for you. Kind regards - Your Hortology Team

Posted 4 years ago

“Very pleased with my vase. Lovely colour. Just what I wanted.”

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Posted 4 years ago

“Good quality product and very swift delivery. Will shop here again when we next need plant pots.”

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Posted 4 years ago

“I bought a lovely pot for my bonsai tree xx I think I saw it smile!! Good service, well wrapped too Thank you I did have trouble getting size and shape which is why I used Hortology!”

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Posted 4 years ago

“Awesome! Quality, reliable and easy”

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Posted 4 years ago

“The plants I ordered arrived in excellent condition and were really healthy. Would highly recommend.”

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Posted 4 years ago

“Fabulous Pot , well packed and very happy with quality and size, Bert the bonsai gives it a repotting five star branch (thumbs)up!”

Hortology 5 star review on 17th March 2022

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Posted 4 years ago

“Quick delivery with excellent customer service.”

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Posted 4 years ago

“Beautiful selection of plants and pots. With fast delivery. Very impressed!”

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Posted 4 years ago

“Three lovely little succulents delivered. A few bits fell off some of them, but they seemed better after a little drink of water.”

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Posted 4 years ago

“Really pleased with the customer service , especially Esther who made me aware the pot I had chosen didn't fit the plant. This was a housewarming gift for my son so really pleased. She was super helpful, both with new pot and my refund. My son loved his plant . Would recommend and definitely use Hortology again. Sarah”

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Posted 4 years ago

“Very disappointing. The plant I purchased for £11.99 was half the size of one I purchased in a local supermarket for £2.50.”

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Posted 4 years ago

“I loved it everything to my satisfaction”

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Posted 4 years ago

“My plant was a very reasonable price compared both to local garden centres and Amazon, and the pot was very attractive and again a reasonable price. Both arrived quickly and were well packaged.”

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Posted 4 years ago

“I have never used Hortology before, and found them very efficient. I ordered a vase, which arrived within a few days, very well packed.”

Hortology 5 star review on 13th March 2022

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Posted 4 years ago

“Beautiful pots! Feel very heavy and good quality. Packaged well and arrived quickly.”

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Posted 4 years ago

“Fantastic plant and fast, knowledgeable customer service.”

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Posted 4 years ago

“Beautiful plant, arrived quickly and in perfect condition.”

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Posted 4 years ago

“I've used Hortology before and didn't hesitate to shop with them when I needed new, pet friendly plants. I ordered 4 types, all of which came extremely well packaged and in excellent condition. They have really transformed my newly decorated lounge.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,383 reviews