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Hortology Reviews

4.8 Rating 9,384 Reviews
97 %
of reviewers recommend Hortology
4.8
Based on 9,384 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Super fast delivery, I was genuinely surprised at the speed. My philodendron arrived well packaged and is just beautiful. Will be your customer for life.
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Posted 4 years ago
The pots are beautiful. One was out of stock and the staff were very helpful in helping me find an alternative.
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Posted 4 years ago
Received my Zebra plant, very well packed and love the plant. Thanks.
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Posted 4 years ago
Excellent service and shipment, the order arrives perfectly protected and swiftly. I made a mistake with my shipping address and the costumer service solved the problem in less than 24 hours, having my order delivered even on a Saturday! Top-notch!
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Posted 4 years ago
I am absolutely in love with my plants and plant pots from Hortology. They are stunning! I ordered many times and the plants always arrive bursting with health and vitality. Thank you, thank you; I will be back for more!
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Posted 4 years ago
Awful returns policy. The colour of the plant pot I ordered looked different in person so I had to return and cost me £9 to do so!!! Will be avoiding purchasing from here in the future
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Posted 4 years ago
Hi Laraib, Thank you for your comments. We are sorry you had not realised we do not offer a free returns service and you were unhappy with your pot. Due to the handmade nature of our pots some minor colour variation can occur. The individual nature of our pots is part of their charm. We explain this on the product page and try to provide a number of different images so you can determine how the pots may look. We also provide as much information as possible about sizing etc so you can make an informed choice and reduce the need for a return. Kind regards - Your Hortology Team
Posted 4 years ago
My beautiful plant pots arrived well packaged & quickly. Exactly what I wanted, thank you.
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Posted 4 years ago
Nice choice and good prices. Easy to use website and products arricved quickly
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Posted 4 years ago
I wanted to give a gift of an easy care, attractive floor-standingplant , which would be quite safe for cats to be around. The recipients were delighted with the handsome member of the palm family, and their curious cat is fascinated by it, so they are very relieved that it is non-toxic to their investigative pet.
Hortology 5 star review on 24th February 2022
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Posted 4 years ago
Very good packaging
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Posted 4 years ago
Beautiful pot! Made my living room so much brighter!
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Posted 4 years ago
Excellent service. Plant arrived as advise on short notice for Valentines, well packaged and is thriving. Thank you
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Posted 4 years ago
Excellent company…. Great communication…. Even spotted the pot size i ordered was smaller than the plant I’d ordered and checked it was intentional before dispatching. It was my mistake and they changed the order for me with no quibble. My plants arrived in excellent condition and are thriving. The pot is beautiful and very good quality. Would definitely recommend Hortology and Will keep buying from them.
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Posted 4 years ago
Beautiful, healthy plant. Will definitely order again.
Hortology 5 star review on 21st February 2022
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Posted 4 years ago
Plants arrived on time and in excellent condition. Couldn’t fault service at all.
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Posted 4 years ago
Szczerze polecam. Rośliny i doniczka są przepiękne, towar był bardzo dobrze i bezpiecznie zapakowany, przybył w krótkim czasie od złożenia zamówienia.
Hortology 5 star review on 20th February 2022
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Posted 4 years ago
Good quality plant
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Posted 4 years ago
I love the pot I bought, lovely quality. The delivery was very quick and the item well packaged. I would definitely recommend.
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Posted 4 years ago
Very impressed. My String of Hearts plants arrived very well packaged and after unwrapping all of it's 'strings' I was really happy with it's condition. Fingers crossed it stays as happy growing in my home. Reasonably priced too.
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Posted 4 years ago
Great products, well packaged
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Posted 4 years ago
Hortology is rated 4.8 based on 9,384 reviews