Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,435 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Well packaged and arrived beautifully. So pleased with my purchase.”

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Posted 4 years ago

“Very pleased with the plants we received - all well packaged and looked healthy when they arrived. Good coms - had a query sent by email and it was answered within a day. Will buy from again. Delivery was over 7 days as some of the plants we ordered had to be ordered in but this was made clear before buying do not a problem.”

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Posted 4 years ago

“Beautiful pot and plant, both excellently packed in secure boxes. Well done.”

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Posted 4 years ago

“I love my new baby flower”

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Posted 4 years ago

“The plants arrived well packaged, gorgeous and heathly. Very pleased”

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Posted 4 years ago

“This is a great website Plants were dispatched rapidly and arrived within a few days in perfect condition”

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Posted 4 years ago

“The bowl is perfect for the orchids and it arrived next day. Customer service was very quick and helpful too.”

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Posted 4 years ago

“I bought a concrete indoor planter (the large planter in pic), it's just what I was looking for, its well made and weighs a ton! It goes well with my selection of assorted indoor planters”

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Posted 4 years ago

“Best place to by house, I have to from hortoogy and there both perfect”

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Posted 4 years ago

“I bought these pots for my new home and I am very happy with them. I am just trying them in different places moving them around, grouping them together to see what works best.”

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Posted 4 years ago

“Excellent experience, thank you! Service was clear, info-rich, customer-centred. Delivery very quick, well packaged. And my plant is beautiful; very full and very healthy - plus the vase of excellent quality.”

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Posted 4 years ago

“Absolutely love my planter. Husband thought I was crazy paying out so much for a planter. But it is stunning and goes so well in my lounge, just what I wanted. Arrived in super quick time and very well packaged.”

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Posted 4 years ago

“I am so glad I have found this website. Really good pots and very happy with the two I ordered. They arrived extremely quickly and were wrapped well and sensibly.”

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Posted 4 years ago

“I have used Hortology a couple of times, and have always got 5* service. Whether it was asking about products or just making enquiries someone has always come back to me with an positive friends answer. I even asked for delivery on specific days and they have always been on time. - I would certainly recommend them!!”

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Posted 4 years ago

“Stunning plant, well packaged, thorough recommend”

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Posted 4 years ago

“Arrived very fast in very healthy and undamaged condition. Very pleased”

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Posted 4 years ago

“I paid a fortune in postage for a plastic plant pot, that I hoped would be the right side for my pottery house plant pot, sadly it was not. The cost of the postage is too high for me to try again. Local garden centres did not have the right size either.”

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Posted 4 years ago

Hi Coral We are sorry to hear the grow pot was not the right size. Our pot sizes show the diameter and height of the grow pot to help select the correct size. If you contact our customer services team at info@hortology.co.uk and let us know what size you are looking for we can see if we can source one for you? We offer shipping for small parcels at £3.99. Kind regards - Your Hortology Team

Posted 4 years ago

Just a quick update, we are now also offering Royal Mail 48 shipping at £2.99 for smaller, lightweight parcels.

Posted 4 years ago

“Plant was immaculate when it arrived and the packaging was 5 stars. Will be ordering again👍”

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Posted 4 years ago

“Very well packaged, lovely plants. Larger than I expected for the price! Would definitely use again”

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Posted 4 years ago

“The pots I received are beautiful and really complement my living space. They are good quality too. I love them.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,435 reviews