Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,435 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Pleasure to do business with, good service fast delivery”

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Posted 4 years ago

“Wasn’t too impressed with the soil my plant came in. It was extremely dry and thick with dried out hard mould at the top. I decided to repot and refresh with new soil straight away. The plant seems to be doing well, is a lovely big size and other than the soil I am really happy with the plant itself. Was packaged well.”

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Posted 4 years ago

“GOOD QUALITY - SIZE ACCURATE Nice ‘pots’ - quite pricey. Postage on the expensive side.”

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Posted 4 years ago

“Nice product, thoughtfully packaged, delivered in good time.”

Hortology 5 star review on 29th May 2022

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Posted 4 years ago

“Beautiful plants. I have made several purchases from Hortology including plants and plant pots. All thriving!”

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Posted 4 years ago

“I was very worried about ordering a plant on line because you don’t really see the actual plant your ordering, plus it wasn’t cheap, but that is because I wanted a large Jade plant. I shouldn’t of worried my plant was absolutely fantastic really beautiful. I am so so happy with it. I would definitely order again and would not go anywhere else, it is really stunning I am so happy with it, and I have to say worth every penny thank you so much.”

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Posted 4 years ago

“A very good service . prompt and well packed.many thanks!”

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Posted 4 years ago

“very pleased with my new plant. It was much larger than I expected, very healthy and now has a new home in my home. Was delivered when I was told it would be x”

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Posted 4 years ago

“Disappointed as my Sansevieria Fernwood Mikado had brown tips on every stem, plus one stem was withered maybe a couple of inches down, and although plant in itself was fine, had I seen it before purchasing I certainly wouldn't have bought it, especially as it was a gift. I contacted Hortology, have to say the girl was nice but I was told that was how the Mikado was and I could just snip off the tips! Disappointing as I've had plants from them before and been pleased.”

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Posted 4 years ago

“Very pleased with the house plant compost I bought from Hortology. Excellent quality, unlike some of the cheaper 'well-known' brands where I am still trying to eliminate the fungus gnats. I will be buying more of this in the future. The bags were well packaged and delivery was prompt.”

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Posted 4 years ago

“Happy with the service and the recipient was happy with the item”

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Posted 4 years ago

“Exceptional quality packaged very carefully to retain its perfect condition.”

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Posted 4 years ago

“Both plants and pits arrived much sooner than expected all safely wrapped and in excellent condition.”

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Posted 4 years ago

“We were delighted to receive the Money Tree plant last week, it was extremely well packed and although the box was damaged, the plant was well protected with packaging and was undamaged. The plant is for our daughters birthday and we know she will be delighted to add this beautiful plant to her collection. We especially liked the plaited trunk. The service and delivery were excellent. Thank you, will definitely order again.”

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Posted 4 years ago

“As always I received my healthy plant and gorgeous container within days of my order. Because you are told what size container you would need for your plant you don't end up with a container that is too small!”

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Posted 4 years ago

“Outstanding service and great communication regarding products in stock. Great replacement offered and delivered the next mroning (despite being a Saturday) so it was in time for my mum's birthfay. Many Thanks. I would definetely recommend :)”

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Posted 4 years ago

“Plants are always in fantastic condition. Packaging is secure and never any damage in transit. Have purchased many times and always very happy. Pots are gorgeous too.”

Hortology 5 star review on 23rd May 2022

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Posted 4 years ago

“A beautiful pot arrived well packaged and in quick time thank you”

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Posted 4 years ago

“Lovely pots and plants, and delivered quickly too!”

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Posted 4 years ago

“Delivery when expected and quality plant which is growing well”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,435 reviews