Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,391 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,391 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Loved the bowl I ordered to create a cactus/succulent garden. Perfect! Order originally said 1-2 weeks delivery and it came within a couple of days. Can’t fault anything about my experience 😊”

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Posted 5 years ago

“Excellent quality and careful packaging - I was really pleased with my order. Although I had measured, the pots were a little bigger than I expected, but they look great.”

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Posted 5 years ago

“Fantastic service prompt delivery. Quality of the plant is good and exactly as described online. Will be back fir more.”

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Posted 5 years ago

“All plants received within a few days. All intact and packaged well. They all looked lovely and are already re-potted and flourishing well.”

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Posted 5 years ago

“Fast delivery and quality products. Couldn't be happier with my purchases.”

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Posted 5 years ago

“Accurate website. Plant came on time and is now sitting in my front room. Excellent service”

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Posted 5 years ago

“Excellent pots, I particularly like the earthy textures and colours giving them a very natural look.”

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Posted 5 years ago

“Great pot. Great service. Pot very well packaged and arrived quickly. My second pit from this company and would definitely recommend as it's impossible to find larger pots in shops.”

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Posted 5 years ago

“First time ordering from Hortology and so glad I did! The plants and pots are cheaper than competitors, the delivery was quicker and the plants and pots that came are high quality. I’d definitely order again.”

Hortology 5 star review on 16th May 2021

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Posted 5 years ago

“Happy with the plant and speedy delivery.”

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Posted 5 years ago

“Amazing quality of pots, by far much better than you can find or see in any shop.”

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Posted 5 years ago

“We love the color of the pot which blends well with the decor. We have to repot the Yucca plant from the existing pot as the base diameter of the new pot is too small (we have to drill holes at the bottom).”

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Posted 5 years ago

“I ordered 2 palm indoor plants. Good delivery dispatch and kept informed through courier texts. The plants arrived safely and were well packaged to ensure least damage in transit. The plants were healthy and height that was paid for. They have settled in their new home and thriving. I was very dubious of ordering online but would definitely recommend company and the care they take to ensure plants survive the transit. Would definitely buy from them in the future.”

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Posted 5 years ago

“We ordered a glazed pot and it was delivered very promptly. Far better than is available in the DIY stores and we're very pleased with it”

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Posted 5 years ago

“We were so looking forward to our Hortology pots arriving and when they did we were delighted with them. We chose three different styles and each pot is beautiful and makes a lovely addition to our home. It was great to have such a choice of sizes and styles too so was able to pick the perfect pot to complement our plants They arrived swiftly and were very well packaged. Well Done Hortology,”

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Posted 5 years ago

“Beautiful plants & pots so pleased with them. Excellent service about to make another order.”

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Posted 5 years ago

“Very pleased with my order”

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Posted 5 years ago

“Bought two lovely pots for my house plants, which are solid and good quality. They arrived promptly and were very well packaged using sustainable materials. Very pleased.”

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Posted 5 years ago

“Absolutely great service. Plant arrived safely, healthy and undamaged. Would recommend Hortology to all .... they keep their pledge to provide great service.”

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Posted 5 years ago

“The plants are lovely and as described. It would have been 5 stars if the packaging had been better. They arrived messy, had to clean soil off the plant leaves and top up the pots a bit.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,391 reviews