Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,391 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,391 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, and product was far better quality than expected.”

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Posted 5 years ago

“Beautiful healthy plants delivered very quickly and as per instructions.”

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Posted 5 years ago

“Fast delivery and the plant was in superb condition.”

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Posted 5 years ago

“The plants I ordered were well packed in a big box and good price for the size I paid for.”

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Posted 5 years ago

“Two lovely grigio planters arrived in good condition”

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Posted 5 years ago

“Great delivery we could track it all the way Plants that I ordered where all fresh and in good condition Definitely recommend this company for good quality fresh plants”

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Posted 5 years ago

“Amazing pots and plants, wouldn’t shop anywhere else!”

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Posted 5 years ago

“Lovely company and great, personal service.”

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Posted 5 years ago

“I was pleasently impressed with the whole process: from customer service, delivery, packaging, quality of the plants and pots!”

Hortology 5 star review on 17th May 2021

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Posted 5 years ago

“Perfect, perfect, perfect. Thank you”

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Posted 5 years ago

“Shape colours and weight of my new pots are perfect liked the recyclable packaging too”

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Posted 5 years ago

“I ordered 2 plants and love them both. Arrived I really good condition.”

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Posted 5 years ago

“So far I have placed two orders. Both arrived very promptly, all items were safely delivered and I was very pleased with the quality and health of the plants. Faultless.”

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Posted 5 years ago

“Lovely healthy plants which arrived very well packaged. Very happy!”

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Posted 5 years ago

“The plant arrived healthy and in good condition through the post”

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Posted 5 years ago

“Great plant pot and quick delivery”

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Posted 5 years ago

“The assistant called me to say that the planter was too small for the size of the pot. This was extremely thoughtful. The plants arrived well wrapped.”

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Posted 5 years ago

“The customer service at Hortology was amazing. They listened and had an absolute super understanding of what my needs were once I discussed them. They have a sound historical knowledge of all kinds of plants Which made it so much easier for me to select the right plants for my environment. The packaging was great. My plants arrived in a well aired plant box. On arrival, my plants were in excellent condition. Hortology kept me well informed at the different stages until my plants were safely in my home. Thank you Hortology for advising and guiding me every step of the way.”

Hortology 5 star review on 16th May 2021

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Posted 5 years ago

“Lovely products. Speedy delivery. Far too much packaging.”

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Posted 5 years ago

“Excellent plants! Very well packed delivery!”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,391 reviews