Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,209 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“My order arrived quite quickly and was well packaged. The plant was lovely and super healthy.”

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Posted 4 years ago

“Beautiful plant, perfectly packed, quickly delivered. Thank you!”

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Posted 4 years ago

“This was our third purchase from Hortology . The item arrived very well packaged and in perfect condition as were the previous orders. Very pleased with the purchasing experience . Thoroughly recommended.”

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Posted 4 years ago

“Fast delivery. Product as described. Very easy to use website. Cannot fault it!”

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Posted 4 years ago

“Beautiful, healthy plant, and bigger than I expected. Great value for money for an uncommon Aglaonema cultivar that you’d struggle to find in a garden centre. Speedy delivery via DPD. Plant was very well packaged and not a single leaf was damaged in transit. Very impressed with Hortology.”

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Posted 4 years ago

“Good quality.Recommend Thank you”

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Posted 4 years ago

“Hortology never fails to amaze me with their service and the size of there plants and how well looked after the look. Cannot fault them!”

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Posted 4 years ago

“Superb quality plants, come well watered. Plant pots really beautiful very well packaged and were delivered the next day. First class service which I have used before would highly recommend.”

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Posted 4 years ago

“Plants arrived in excellent condition. Beautiful and unusual plant pots.”

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Posted 4 years ago

“Great service, great website, lovely plant and pot, recipient very pleased. I would not hesitate to use again or recommend.”

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Posted 4 years ago

“Might need to get a bigger bag when the cactus goes into a bigger pot.”

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Posted 4 years ago

“Beautiful Plant Pot - Great Service”

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Posted 4 years ago

“Love the plant, great delivery time. Have just ordered a plant pot and will order from you again.”

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Posted 4 years ago

“Plants arrived safely package. Beautiful green fresh plants. Quick delivery. Will definitely order again.”

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Posted 4 years ago

“Excellent service the delivery was super quick and the plant was excellent quality surpassed my expectations would definitely order from them again.”

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Posted 4 years ago

“I have been ordering from Hortology for a while now and their plants are gorgeous, pots unique and products great for my plants. The delivery of these plants is impeccable and I would shop here at any time. Unlike other sites, my plants are always healthy and thriving and I would continue to order here without hesitation.”

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Posted 4 years ago

“It's the fastest delivery ever on plant and most carefully packaged plant. The plant I got is so healthy and thriving already. Thank you guys. Love love love!!!”

Hortology 5 star review on 8th October 2021

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Posted 4 years ago

“I bought a plant and pot for my Mum’s birthday. The parcel arrived early and my Mum was delighted. I recommend Hortology they have a lovely website.”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“A beautiful plant delivered timely and in fantastic condition. Plant pot was exactly the right size as recommended by the website. All in all great service. Will buy again from Hortology.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,209 reviews