Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,438 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Fantastic quality plant at an affordable price, well packaged and quickly dispatched. 10/10”

Hortology 5 star review on 4th February 2022

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Posted 4 years ago

“Handsome plant, excellent packaging.”

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Posted 4 years ago

“Arrived looking quite disheveled and some leaves bent and broken. One had all its stems bent badly in the packaging and subsequently a few leaves turned brown within a few days.”

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Posted 4 years ago

“Disappointed with quality and size of plant container . It was smaller than the measurement shown on label and did not fit the plant. Have given it to a relative. Will not be buying again. Problem since resolved and very happy with service provided.”

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Posted 4 years ago

Hi Sandra That you for your comments. We are sorry to hear you were not happy with your purchase, we were not aware there was an issue with your order. The sizes of the basket you selected can vary somewhat due to the way they are woven, however, we would expect them to be within the size tolerances stated on the product description. If you still have access to the basket would you be able to send us some pictures so we can look into this for you? Kind regards - Your Hortology Team

Posted 4 years ago

“Beautiful plants, delivered quickly and arrived very happy and healthy.”

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Posted 4 years ago

“Fast postage. Top quality plants and pots. Can't fault them”

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Posted 4 years ago

“good service and product!”

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Posted 4 years ago

“Customer Service Excellent The pot is not as dark a red as the web site suggests but still very nice Thank you”

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Posted 4 years ago

“Sent as a present. She was very pleased.”

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Posted 4 years ago

“Lovely healthy plant, bigger than I expected for the price. Didn’t arrive next day but that was courier fault, not supplier.”

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Posted 4 years ago

“The rubber plant I ordered is a fabulous specimen - I'm delighted!”

Hortology 5 star review on 31st January 2022

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Posted 4 years ago

“Fantastic choice of Plant Pots, beautifully made.May i commend you on your Superb delivery service and fantasic packaging, all done with real attention to detail.Really happy to have discovered Hortology.Thank you to the whole company, ps, thanks especially to your customer service department.”

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Posted 4 years ago

“Beautiful plant pot well worth the money lovely colour match to my room and great service also packed very well. Thank you”

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Posted 4 years ago

“Quick delivery, very securely packed pots and plants. Highly recommended”

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Posted 4 years ago

“Great service. Plant arrived in good time and is very healthy.”

Hortology 5 star review on 30th January 2022

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Posted 4 years ago

“I ordered a plant and pot and both are amazing. Very well packaged would thoroughly recommend this company”

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Posted 4 years ago

“Excellent service, plants very healthy, a nice size and packed very securely would use them again”

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Posted 4 years ago

“Nice pot but the inside smelt potent had to wash it a fair bit and way too much packaging guys.”

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Posted 4 years ago

“Plant and pot were gifts for my niece she was very pleased with both”

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Posted 4 years ago

“Great customer service and plants always arrive in perfect condition. Highly rate them!”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,438 reviews