Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,431 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 15th September 2026

881

Anonymous

Anonymous // 01/01/2019

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“Genuinely impressed with the plant, very tasteful selection of pots and delivery was really well packaged. Will order again extremely soon.”

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Posted 3 years ago

“Beautiful healthy plants and quality pots. I love the website as it was so helpful for a beginner like me. It meant I picked the right plant for the right spot in my house, and my plants appear to be thriving. I will be back as my confidence grows. Thank you so much.”

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Posted 3 years ago

“I really like the Hortology website for helping choose plants that suit the space you have. I recently ordered the Money Tree and the Trailing Jade, and I was happy to receive happy healthy plants and tips to keep them that way!”

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Posted 3 years ago

“Quick delivery and packaged well”

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Posted 3 years ago

“Excellent products excellent customer service I ordered 3 plant pots they were exactly as pictured so pleased with them. I will definitely be ordering from this company again can’t fault then”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Great experience from start to finish. Ordering was easy, great price and shipping was quick too. Well packaged and arrived in good time and great condition. 100% will use again.”

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Posted 3 years ago

“Lovely pot, exactly what I was looking for”

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Posted 3 years ago

“I bought a Foxtail Fern which is beautiful. It was well packaged and is now happily sitting on my windowsill. I love the way the afternoon light filters through it .”

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Posted 3 years ago

“Excellent choice of lovely modern style pots. Simple ordering system, arrived very well packaged and promptly.”

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Posted 3 years ago

“I was very impressed with the variety and selection of plants. There were a few issues with delivery but a good customer service team resolved the problems.”

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Posted 3 years ago

“Great products and service very happy with both of my recent orders.”

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Posted 3 years ago

“Absolutely amazing - great selection of plants, friendly and efficient customer services, the plants arrived and were fabulous - I've never seen such green plants. Thank you!”

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Posted 3 years ago

“Hi ordered the plants and plant food ,quickly and securely packed arrived in tip top condition, even after 1st courier could not find our house 2nd one managed the next day thats dpd for you ,can recommend Hortology for plants 'A' Star rated”

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Posted 3 years ago

“Very pleased with my planter bowl. Exceeded my expectations. My hyacinth bulbs look great in the bowl. One very happy customer. Would definitely use Hortology again!”

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Posted 3 years ago

“Great quality and service”

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Posted 3 years ago

“speedy service, item as described”

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Posted 3 years ago

“Very simple and easy to order. Excellent quality plants and pots”

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Posted 3 years ago

“Plants all arrived in good health. Packing was very good, all sealed with tape in one box that stopped them tipping up. Only criticism is that there is no labelling on any of the plants. I obviously know what I ordered and can look them up but everywhere else I’ve bought plants they always come with a tag of some sort with name of plant and care instructions.”

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Posted 3 years ago

Hello Kath, Thank you for your order and review. Great to hear you were happy with our packing and plants. With regards to the plants identity this is something we include in gift items so the recipient is aware of the plants they are receiving. With regards to care instructions we’d rather not send unnecessary paperwork for environmental reasons – the website has all the info you need. Each plants page has all of its care requirements on. Should you have any further questions please do drop us an email so we can further advise. Your Hortology Team.

Posted 3 years ago

“The plant and pot I received from Hortology is beautiful and the shipping was very quick with everything packed well. Thank you!”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,431 reviews