Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,376 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“A* Love the pots and everything has been great from delivery to customer service”

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Posted 3 years ago

“Excellent service, and really pleased with my purchase which is very good quality and better than expected. Would definitely order from Hortology again.”

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Posted 3 years ago

“Quality product will definitely use again”

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Posted 3 years ago

“Prompt and neat delivery. Plants were well packed and safely reached Definitely a bit overpriced, but I guess that's the cost you pay for the luxury of home shopping and safe delivery of delicate plants”

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Posted 3 years ago

“I was worried as there had been frosts over the last few days. The plant arrived in sturdy packaging and was a better plant than the ones photographed. Amazing. I read that under colder conditions Codiaeum Iceton would shed leaves. So expected to lose a leaf or two under the circumstances, which didn't happen. Now two weeks later it looks as perfect as when it arrived.”

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Posted 3 years ago

“Good selection, good communication, prompt delivery, lovely plant!”

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Posted 3 years ago

“Plants were excellent quality, they arrived well packaged, protected and in good condition. Plant pots also were well packaged and arrived undamaged. Would definitely recommend Hortology and would use again.”

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Posted 3 years ago

“Nice Plants Nice Pots and I'm very happy with the ZZ Plant recently purchased. Richard”

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Posted 3 years ago

“I received my plants in great health and very quick delivery. Once repotted they are beginning to grow and are so easy to look after”

Hortology 5 star review on 16th February 2023

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Posted 3 years ago

“Really good selection of house plants and pots. Delivery arrived quick well package and was all recyclable materials. Plant and pot were in great condition”

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Posted 3 years ago

“Excellent service and delivery, beautiful and carried pot selection and healthy plants.”

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Posted 3 years ago

“My go to online plant company, have ordered lots of plants from them over the years and never fail to impress me with the health of the plants and very quick delivery. Excellent customer service .”

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Posted 3 years ago

“My very healthy looking plant and pot arrived well-packaged and I will definitely be buying from Hortology again in the future.”

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Posted 3 years ago

“I’ve never ordered plants online before. I’ve always been worried they’d arrive damaged. Hortology are AMAZING!! My plant arrived in perfect condition and the customer service is fantastic!!!! Particular thanks to Jemma. Who helped sort delivery and any questions I had. Will definitely be ordering again xx”

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Posted 3 years ago

“Plant amd pot were very well packaged, no damage on arrival. Good quality products.”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Great plants as to a picture on website great delivery! Very happy! Definitely coming back and recommend!”

Hortology 5 star review on 13th February 2023

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Posted 3 years ago

“Stunning healthy plants. Very happy with my purchase. The website is easy to navigate and plant care instructions are a great addition.”

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Posted 3 years ago

“The pot I ordered arrived really well packaged and it looks amazing! Very pleased all round!”

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Posted 3 years ago

“Fast service. Great plant. Very happy”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,376 reviews