Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,293 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 18th February 2026

869

Anonymous

Anonymous // 01/01/2019

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English

“Great service, very happy”

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Posted 1 month ago

“A beautiful healthy plant, arrived as promised. Well packaged and left where requested. Amazing service from start to end. Would definitely shop again and recommend to others.”

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Posted 1 month ago

“Excellent in everything from order to delivery, communication included. I had orders from different other companies in the past but never such a well packed parcel than this one and NOT ONE BROKEN stem or leaf on any of the plants. Thank you!”

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Posted 1 month ago

“some of the items look more real than others - ivy doesnt look as good as the eucalyptus. the bamboo looks great”

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Posted 1 month ago

“The plant saucer is exactly what I needed for a larger patio pot. I like the sloping edges that allow for any overfowing water. I will definately use this supplier again.”

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Posted 1 month ago

“Plant arrived exactly as pictured and in really good health. Fits perfectly in the pot that was purchased alongside it. Pot itself is simple and elegant, exactly what I wanted. The plant is doing very well, already growing new leaves. Very happy with the packaging of it also.”

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Posted 1 month ago

“Received items promptly. One of the pots was damaged during delivery (despite being well-packaged) but a replacement was sent out quickly.”

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Posted 1 month ago

“Indoor Pot came well packed very quickly Nice pot looks great Would recommend this.”

Hortology 5 star review on 24th February 2026

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Posted 1 month ago

“Comprehensive website - amazing selection of both plants and pots etc. Gave a large plant plus non-soil planting medium and pot etc to my grandson and he is delighted with it. Items are expensive but justifiably so.”

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Posted 1 month ago

“Beautiful quality pots that were very securely packed to avoid damage. Excellent value for money”

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Posted 1 month ago

“Absolutely beautiful pant pot. It adds a lovely focal point to our guest room. Excellent quality and very well packed in(2 boxes)for delivery.”

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Posted 1 month ago

“Fantastic price and great service”

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Posted 1 month ago

“absolutely beautiful pots”

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Posted 1 month ago

“Lovely plant pot excellently packaged! Very pleased!”

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Posted 1 month ago

“great service, they made sure i didn’t buy the beautiful flower pot with any faults. I love it and it looks great . i just wish it had a hole at the bottom for the plant but i will work around this,”

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Posted 1 month ago

“I used Hortology for the first time recently and am very happy to recommend. The plant I ordered had a slight defect which was raised by the picker. Charlotte emailed photos of the plant and offered a discount if I still wanted it which I accepted. Plant was dispatched promptly and arrived well packed. I would not have noticed any “defect” as it was just some slight browning on 1 or 2 leaves but I am really pleased with the quality of the service and product I received from Hortology.”

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Posted 1 month ago

“Great range of products, easily ordering process with quick delivery. Excellent service and communication”

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Posted 1 month ago

“Absolutely gorgeous specimen, wasn't expecting such a beautifully established plant, thank you!”

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Posted 1 month ago

“i received a very healthy plant, well packaged and arrived very soon”

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Posted 1 month ago

“Great experience”

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Posted 1 month ago

Hortology is rated 4.8 based on 9,293 reviews