Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 8,855 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 8th April 2025

841

Anonymous

Anonymous // 01/01/2019

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“We needed to repot our dragon tree. Tried all the local retailers to find a nice pot. Couldn’t’t fund anything. Found Hortology online and they had a great choice of suitable pots. Ordered the one we liked most. It arrived in a few days, packed really well and it looks great. So I recommend Hotology for quality, price & service.”

Hortology 5 star review on 20th March 2025

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Posted 1 month ago

“Excellent quality and prompt delivery”

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Posted 1 month ago

“I was very pleased with the Charlotte plant pot I bought as a gift. It is as beautiful as it looks in the photo on the website. It arrived promptly and was well packaged”

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Posted 1 month ago

“I ordered two parlour palms at full price. Because they were considered to be less than perfect photos were taken and I was asked if I still wanted them at a discount, which I accepted. The plants still arrived on the day promised, excellently packed and in good condition. I was very impressed with their service.”

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Posted 1 month ago

“Great products. Love the plant pot: arrived packaged carefully to avoid being damaged. Would recommend.”

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Posted 1 month ago

“Easy website to use and order. Delivered on time and the plant was well packaged. Really pleased with the service and the plant that was delivered- wouldn't hesitate to order from Hortology again.”

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Posted 1 month ago

“Beautiful healthy plants. So well packaged and quick delivery”

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Posted 1 month ago

“Thank you for good,healthy and shiny plant. Good price. The pot good quality. Fast delivery and good service.”

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Posted 1 month ago

“Easy to do business with, the order was timely and well packaged. Queries were answered promptlly”

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Posted 1 month ago

“Indoor pot purchased. Great quality and lovely colour. Delivery service was good.”

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Posted 1 month ago

“Plant arrived much quicker than expected, was larger than expected in terms of the plant, and was in really great shape!”

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Posted 1 month ago

“The quality of the pot is fantastic and it looks beautiful in my home. I needed a large pot and it was very helpful being able to see all the dimensions on the site. When I placed my order, I forgot to use my 10% off code, but Hortology team kindly refunded me the 10% after I contacted them. Great products and helpful team. Highly recommend.”

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Posted 1 month ago

“Beautiful plant arrived quickly and packed very well. Will definitely be buying from them again”

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Posted 1 month ago

“Brilliant service, fast and effective delivery”

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Posted 1 month ago

“This is a large ceramic pot with options on other sizes which allowed me to get exactly what I wanted. Customer service and packaging for delivery all spot on, so shall be using them again. Best of the online offers around”

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Posted 1 month ago

“Amazing pot and healthy good quality plants. Will be buying from them again!”

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Posted 1 month ago

“I’m very happy with my healthy plants and well protected from damage in the post”

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Posted 1 month ago

“Great plants and pots”

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Posted 1 month ago

“A lovely selection of plants. Our coffee plant arrived in perfect condition and is thriving. Highly recommend this company.”

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Posted 1 month ago

“Nice prompt delivery . Goods met my requirements exactly. Will buy with Hortology again.”

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Posted 1 month ago

Hortology is rated 4.8 based on 8,855 reviews