Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,435 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 23rd September 2026

881

Anonymous

Anonymous // 01/01/2019

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“The quality of the repotting soil is great - the flowers look visibly better. Highly recommended.”

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Posted 4 years ago

“Great delivery experience, fast and everything was very neatly organised inside. All plants were looking good, no damages.”

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Posted 4 years ago

“Plant arrived on time and was well packaged however the soil was very dry and the leaves were starting to show signs of dehydration”

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Posted 4 years ago

Hello Debbie, Thank you for your order and review. We shall contact you directly to hear more about your recently purchased plant. Many thanks, Your Hortology Team

Posted 4 years ago

“quick delivery, well packed and a healthy plant, thank you.”

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Posted 4 years ago

“The items look exactly as they appear on the website. The delivery happened as promised and all the items were carefully packed.”

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Posted 4 years ago

“Very friendly service - had to delay delivery and they were very accommodating. Plants arrived in great condition and look gorgeous (healthy and within size range indicated, which can often be an issue when ordering online); I was a bit nervous at first because the delivery guy was transporting the boxes sideways instead of upright, but the plants were well packaged and barely had any nicks on them. Would - and will - buy again! (I bought the hydro culture Monstera and Philodendron - only place I found so far that sells large hydro plants).”

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Posted 4 years ago

“So many beautiful plant pots! Easy to view & order. I decided to start with 2 glazed Alice pots & a hanging iris In turquoise. They are all fab, good quality & look stunning. I will definitely be back for more.”

Hortology 5 star review on 29th August 2022

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Posted 4 years ago

“Plants arrived healthy.”

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Posted 4 years ago

“Beautiful pots super fast delivery,perfect!”

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Posted 4 years ago

“Fast delivery and good quality plants with lots of new growth. My heart leaf philodendron is not yet trailing but my peperomia rotundafolia is really nice and full.”

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Posted 4 years ago

“Great website, products and customer service.”

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Posted 4 years ago

“Top class product and fast delivery service. Thankyou, regards Roger.”

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Posted 4 years ago

“Good company, ordered plant soil from them twice now, it was good quality unlike my amazon orders with bugs that were heaving in the soil after a couple of weeks. Would order again!”

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Posted 4 years ago

“Lovely pot.”

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Posted 4 years ago

“Good selection, reasonable prices, fast delivery, and plants arrived in brilliant shape. Never let me down.”

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Posted 4 years ago

“Extremely impressed, I had questions prior to purchase which were all answered efficiently & helpfully. The plant and pot arrived in perfect condition. I couldn’t be happier. Having searched and searched, Hortology had the best selection of houseplants and pots, due to this being an expensive purchase I wanted, ideally, to be able to purchase the pot and plant from the same company to ensure the right sized pot - not only was I able to do this, even if I were just after a pot, the selection they had was impressive. Would definitely purchase from Hortology again.”

Hortology 5 star review on 21st August 2022

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Posted 4 years ago

“Excellent service and fast delivery virtually next day good quality plant and well packaged definitely recommend them 🌱👍🏽”

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Posted 4 years ago

“Excellent service and very quick. I was advised the plant was not up to their standards and gave me the choice with a very fair discount. The Banana Palm is already doing very well. The staff - enthusiastic and thorough. Very good.”

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Posted 4 years ago

“Excellent communication - one of my items was out of stock and a substitute was sorted really quickly!”

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Posted 4 years ago

“The plant arrived on the scheduled day. It was very well packaged and in excellent condition. Price was very reasonable.”

Hortology 5 star review on 19th August 2022

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Posted 4 years ago

Hortology is rated 4.8 based on 9,435 reviews