Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Lovely healthy plants delivered safely. Fantastic service - they only had one last of one of the plants I ordered which was not in top notch condition so I was sent pictures of the plant and could decide whether I wanted to remove it from my order, get it for a discount or replace it with a different plant. Very pleased, 10 out of 10.”

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Posted 2 years ago

“Plants in perfect quality. Better than expected.”

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Posted 2 years ago

“The plants arrived safe and well-packaged. However not sure what were the conditions of storing them as the leaves were quite covered with soil dust so I had to clean each of them with a damp cloth which I would have done anyway but the amount of dirt was more than I expected.”

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Posted 2 years ago

“Excellent! Well packed and the plants look as good or better than the photos.”

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Posted 2 years ago

“I liked that there were all the measurements provided on the website, so I knew the pot I had planted in would fit in the pot I was buying. It arrived on time and was very well packaged. It was as described & expected. Really happy & easy purchase process - well done!”

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Posted 2 years ago

“Very pleased with my purchase, will buy more in the future. Very happy with customer service, they helped me double check an order i made and helped me make the right choice. Would absolutely recommend!”

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Posted 2 years ago

“Great service and good range of products. Very well packed ceramic plant pots arrived with no damage.”

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Posted 2 years ago

“Lovely plant delivered- well packaged and thrivijg”

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Posted 2 years ago

“Excellent customer service! I purchased a plant and several months later it began to look diseased. I contacted customer service who replied very quickly and then sent photos for them to assess. I'm delighted to say that the plant has made a full recovery! Thank you so much”

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Posted 2 years ago

“Good and quick, a little expensive”

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Posted 2 years ago

“Pleased with my pot, although it was bigger than I imagined, so had to use a bit of padding to raise the inner pot. It looks good now housing my 'money' plant.”

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Posted 2 years ago

“Brilliant company. Wide choice of different sizes and always supply very healthy plants. Quick delivery and well packaged.”

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Posted 2 years ago

“A lovely company to deal with. Quality products, acceptable prices. Website, ordering process and delivery reassuringly good. Keep it up!”

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Posted 2 years ago

“Have only purchased a gift voucher as a present so cannot comment other than to say I found the site and process very easy to follow .”

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Posted 2 years ago

“Great quality and very beautiful plant pot. Very well packaged.”

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Posted 2 years ago

“Website was easy and fun to navigate. I loved the idea of having the size of the pot opening advertised and plant pots had the same measurements so you knew that the plant and pot would fit each other perfectly. The plants and pots came within and few days and they were delivered in a secure box with ample paper to protect the pots and plants. Everything is beautiful. Can’t wait to use again.”

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Posted 2 years ago

“Hi arrived on time & product as ordered well packed will see if my olive tree grows better 👍”

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Posted 2 years ago

“Easy to deal with and well packed”

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Posted 2 years ago

“Brilliant product and speedy delivery.”

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Posted 2 years ago

“The plant I bought was not available straight away, however customer service contacted me, offered me a few alternatives and kept me updated throughout the process. Very happy with hortology and I’m sure I’ll buy again from them !”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,375 reviews