Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“I’ve always used Hortology as they offer a wide range of unique pots not found on the high street.”

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Posted 2 years ago

“Great website. The plant info is excellent. Easy and simple to navigate and purchase. Delivery was great and the parcel was well packaged. The plants were healthy and intact with no damage to them at all. Overall extremely satisfied and will definitely be purchasing more plants in the future.”

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Posted 2 years ago

“Fantastic service and quick delivery!”

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Posted 2 years ago

“Great collection of plants and pots, plants are always in great condition and love the pot designs and quality”

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Posted 2 years ago

“Excellent value, good quality, fast delivery - what's not to like :)”

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Posted 2 years ago

“This was my first order with Hortology and I won't hesitate to order again. The pot is perfect, really good quality and packaged very well. Delivery was very prompt too.”

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Posted 2 years ago

“Attractive indoor plant pot, delivered very well packed and quickly.”

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Posted 2 years ago

“well packaged quality plant and nice pots in multiple sizes”

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Posted 2 years ago

“I have bought many beautiful pots from this company which are excellent and arrive in good condition. I am now going to venture into buying their plants.”

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Posted 2 years ago

“My plant arrived in top condition, well protected and healthy. Very happy.”

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Posted 2 years ago

“In the past, I have tried and failed to care for plants, but hate the artifical plant look and wanted to give it another go. The plants that arrived from Hortology were beautiful, healthy, and they came with their own information sheet to help me care for them. So far they are thriving and I love the natural, relaxed vibe they bring to the home. I'll def be ordering more.”

Hortology 5 star review on 2nd November 2023

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Posted 2 years ago

“Beautiful and healthy plant, packaged with care.”

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Posted 2 years ago

“Very efficient when ordering and delivering”

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Posted 2 years ago

“Our Son suggested ordering with you for our sister-in-law's special birthday. Your website had so many choices as well as the extras that we needed e.g. plant pot and inner plastic container. You very kindly informed me that I had ordered the wrong size for the pot I had ordered and you rectified the mistake. Excellent customer service. I would recommend your website and look forward to ordering again for the next celebration.”

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Posted 2 years ago

“Good quality plants. Thank you.”

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Posted 2 years ago

“Extremely happy with this product and service received. Super fast delivery.”

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Posted 2 years ago

“Items excellently packaged, speedy despatch and delivery. Love my pots 😊💙🩵”

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Posted 2 years ago

“Informative website, friendly customer support, speedy delivery.”

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Posted 2 years ago

“Ordered a Charlotte orange vase. There was only one left in stock which had a very small fault to the base. Hortology notified me if the fault sent an image and offered me a 10% discount. The vase was delivered quickly and I am delighted with the product. The Hortology Team were a pleasure to deal with and I would highly recommend them”

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Posted 2 years ago

“They contacted me to let me know that the grow pots I’d selected wouldn’t fit in the plant pots just in case that was relevant for me and to avoid disappointment. I thought it was a really nice touch and good customer service in the conversation that followed. As soon as things were sorted my purchase was dispatched to me really quickly, and I’m happy with everything I received. Thank you!”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,375 reviews