Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Lovely plants in excellent condition, would have no hesitation in recommending Hortology. They arrive really well packaged and looking great. Have bought twice now and will definitely be buying again.”

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Posted 2 years ago

“I ordered a Crassula Marnieriana. Hortology warned me that some very delicate plants like the Crassula can loose some foliage in transit. However to my delight my plant arrived securely packaged and in perfect condition. I highly recommend Hortology.”

Hortology 5 star review on 20th July 2023

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Posted 2 years ago

“Placed four orders this year and every plant received was absolute top class. A faster delivery could not be possible and the packaging was perfect. All in all a very efficient company producing wonderful plants at very competitive prices. Will certainly buy again and many many thanks to all at Hortology. From an extremely happy customer.”

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Posted 2 years ago

“One of the best online plant shops there is! Super reasonable prices for the quality of the plants you get and they offer a wide variety, including variegated options that you might not find elsewhere. Delivery is also quick and safe with minimal damage since they secure them in place with sufficient protection. Wouldn't choose any other plant company to go with.”

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Posted 2 years ago

“First Class Service. Had to make a return (No fault of Hortology). Handled efficiently and promptly with no issue”

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Posted 2 years ago

“Good quality plants and speedy delivery.”

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Posted 2 years ago

“Really fast delivery, great quality, reasonable price. Plant was in excellent condition. Would recommend.”

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Posted 2 years ago

“Delivered on time and very well packed. The pot had dried out so the plant needs a little care”

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Posted 2 years ago

“I have had 6 plants delivered with Hortology - amazing quality, fantastic selection, website is so easy to use and the delivery is incredibly fast - really impressive and great for gifts that last for years!”

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Posted 2 years ago

“Very happy with the purchase. Also reliable, fast delivery. Would recommend.”

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Posted 2 years ago

“Great plant”

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Posted 2 years ago

“Beautiful pot, dry quick delivery and well wrapped. Very pleased with the quality!”

Hortology 5 star review on 16th July 2023

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Posted 2 years ago

“I've used Hortology for the past three years and they have never disappointed. Top quality plants, great variety of pots and fast delivery. They also have a very user friendly website which I appreciate.”

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Posted 2 years ago

“Items as described, in good condition and a quick delivery.”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“Wonderful plants and pots - plants looked happy!”

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Posted 2 years ago

“Great customer service! They kept in touch about my order and were conscientious about making sure I received a plant that was in excellent health! I’m very pleased with my plant and it was packaged carefully so arrived in perfect condition. It is also a good size, their website doesn’t exaggerate on sizes which other websites are inclined to do! Will definitely be ordering from them again.”

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Posted 2 years ago

“I love my plant, Hortology were really helpful when they realised it was the last one in stock, they even sent me a photo to check I was happy with it, and gave me a discount. The plant arrived well packaged and looked healthy, its doing really well ☺”

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Posted 2 years ago

“Nicest and healthiest plants (the first one I ever got was overwatered and died- but I think that was a one-off) I love the plants I got from here.”

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Posted 2 years ago

“Really good quality plant and delivered quickly”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,375 reviews