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Hortology Reviews

4.8 Rating 9,385 Reviews
97 %
of reviewers recommend Hortology
Company Reviews Product Reviews
890
 Metrics Info
4.8
Based on 9,385 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
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David B
Verified Buyer
“Plants seemed healthy enough but packaging and mishandling by couriers meant that they arrived damaged.”
Helpful Report
Posted 4 years ago
Tracey B
Verified Buyer
“I hadn’t heard of this website before but after using a search engine, I was drawn to a particular vase which happened to have the same name as my daughter. The package, including a plant was well secure and safely sent very quickly. I will definitely shop here again, only problem was there was too much to choose from!”
Helpful Report
Posted 4 years ago
Jillian B
Verified Buyer
“My plant arrived in good time and undamaged, very impressed with the packaging. I would recommend this company.”
Helpful Report
Posted 4 years ago
Sally-Ann V
Verified Buyer
“I've ordered three plants from Hortology and they always arrived in excellent condition. The plants are extremely well packaged and protected and I have not had any damage to the plants because of transporting them. Would definitely buy from them again.”
Helpful Report
Posted 4 years ago
Liz O
Verified Buyer
“The most beautiful larger aspidistra arrived. In superb condition. Absolutely love it.”
Helpful Report
Posted 4 years ago
Jim H
Verified Buyer
“A very good selection of stylish pots. A gift for my wife, she loves them. Customer service very good, They contacted me promptly when a pot delivery was not on schedule, so that I could order an alternative.”
Helpful Report
Posted 4 years ago
Emma T
Verified Buyer
“Good choice of plant sizes. Quick delivery. Plant came well packed and was just as described.”
Helpful Report
Posted 4 years ago
Steven W
Verified Buyer
“Really healthy plants arrived in immaculate condition. I reckon the best I ve bought online with no comprises made extremely well packaged some of the larger specialist web sites could learn from and nice personal touches. For example they emailed to offer me an alternative to one of my plants as they were not satisfied with the quality to ensure it arrived on time or wait an extra week for replacement. I chose the later and the stags head fern I received was better than the one on the website.”
Helpful Report
Posted 4 years ago
Jennifer J
Verified Buyer
“Beautiful items, competitively priced ,well packed and efficiently sent.”
Helpful Report
Posted 4 years ago
Terry H
Verified Buyer
“Nice plants delivered on time”
Helpful Report
Posted 4 years ago
Ida R
Verified Buyer
“Parcel arrived quickly, great quality of products.”
Helpful Report
Posted 4 years ago
Pauline T
Verified Buyer
“Very pleased with my selection of pots. They were packed extremely well.”
Helpful Report
Posted 4 years ago
Edna H
Verified Buyer
“Nice quality pots very happy with them. Will buy again 😊x”
Helpful Report
Posted 4 years ago
Manuela R
Verified Buyer
“Lovely plant, beautifully packed and speedy delivery”
Helpful Report
Posted 4 years ago
Teresa B
Verified Buyer
“Everything was the best”
Helpful Report
Posted 4 years ago
Smyth H
Verified Buyer
“Superb! Like many others I was a little bit wary about buying a plant online, but I had nothing to worry about! The plant and pot are fantastic and now have pride of place in the living room. Delivery was brilliant - they both came exceptionally well-packed, exactly as described and in good time from when I purchased. I am now off to buy another plant and pot from them!”
Hortology 5 star review on 18th January 2022
Helpful Report
Posted 4 years ago
Stacey H
Verified Buyer
“Lovely pots,really speedy delivery”
Helpful Report
Posted 4 years ago
Esther M
Verified Buyer
“Beautiful plants arrived in perfect condition.”
Helpful Report
Posted 4 years ago
Stacey D
Verified Buyer
“So pleased with my plants 🪴 I love them. Hortology was easy to order from and great delivery”
Helpful Report
Posted 4 years ago
J S
Verified Buyer
“Absolutely great pot and despite the fact you said it was slightly marked, and gave me a great discount, it’s a beautiful pot. Thank you”
Helpful Report
Posted 4 years ago
Hortology is rated 4.8 based on 9,385 reviews
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