Login
Start Free Trial Are you a business? Click Here

Hortology Reviews

4.8 Rating 9,375 Reviews
97 %
of reviewers recommend Hortology
Company Reviews Product Reviews
879
 Metrics Info
4.8
Based on 9,375 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Hortology Reviews
Visit Website
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Sally B
Verified Buyer
“Healthy plants. Well packaged. Pots are beautiful and true to picture.”
Hortology 5 star review on 22nd April 2023
Helpful Report
Posted 3 years ago
Neil B
Verified Buyer
“My plant arrived in a reasonable time and was packaged well with no damage. Very happy.”
Helpful Report
Posted 3 years ago
Anna-Lise D
Verified Buyer
“Plant arrived really well packaged and in perfect condition and delivery was fast!”
Helpful Report
Posted 3 years ago
Marilyn S
Verified Buyer
“Very good quality plant well packaged.”
Helpful Report
Posted 3 years ago
Jennie M
Verified Buyer
“The ordering process was very easy, especially as I have a cat there is a whole pet section which made my life so much easier! When it arrived (which is did pretty quickly) it was all well packaged and not a single thing broke. Of course some leaves came off during transit which is to be expected but overall I’ve been very impressed with the service!”
Hortology 5 star review on 22nd April 2023
Helpful Report
Posted 3 years ago
Rita N
Verified Buyer
“Absolutely beautiful Codiaeum Petra - Croton plant. Can't fault the standard of care taken with the packaging and delivery.”
Hortology 5 star review on 22nd April 2023
Helpful Report
Posted 3 years ago
Hannah C
Verified Buyer
“Great quality and good value compost, will be repurchasing!”
Helpful Report
Posted 3 years ago
Mandy Y
Verified Buyer
“Very happy with an excellent condition of plant-transported and unpackable without damaging/stressing the product. Good tips on tge Hortology site re the various needs and traits of each plant type. I highly recommend this company( (and their choice of pots is great. )”
Hortology 5 star review on 22nd April 2023
Helpful Report
Posted 3 years ago
Elaine W
Verified Buyer
“Stunning healthy plant, excellent customer service, received 25% off as they thought the plant was not as dense as they would have liked, was given a choice of discount or waiting for a different one, chose the discount and was not disappointed, beautiful plant and plenty foliage, will definitely buy from here again”
Helpful Report
Posted 3 years ago
Kai W
Verified Buyer
“The plant was in perfect condition and packaged very carefully.”
Helpful Report
Posted 3 years ago
Samuel M
Verified Buyer
“Good quality plants and very nice pots.”
Helpful Report
Posted 3 years ago
Tracy B
Verified Buyer
“Really pleased with our pots They arrived quickly and very well packaged. Will be buying more!”
Helpful Report
Posted 3 years ago
Joanna S
Verified Buyer
“I have ordered 2 plant pots recently - they are nice however, the colours don't match the product pictures advertised on your website...”
Helpful Report
Posted 3 years ago
Hello Joanna, Thank you for your order and review, we are sorry to hear you are unhappy with the colour/shade of your pots. We do show a selection of images on our pot product pages to show the variation in the colour/shade we expect to see. As they are handmade, every one is unique and we do mention on their page that slight imperfections and variations may occur in colour, shape and size. Should you feel the pot you have received is outside of this variation please do drop us an email with a photo to info@hortology.co.uk Your Hortology Team
Posted 3 years ago
Alison M
Verified Buyer
“Great website and products, quick delivery”
Helpful Report
Posted 3 years ago
Marta M
Verified Buyer
“Got two plant pots, beautiful as ever, very well packed. Will be back here!”
Helpful Report
Posted 3 years ago
Ben P
Verified Buyer
“Although I am happy with the plants and pots the delivery was flawed - I waited all day at home, after being given a time window when it would arrive, and then the order never turned up and I had to wait a couple more days for it. Not ideal for the plants to spend days in a dark box.”
Helpful Report
Posted 3 years ago
Hello Ben, Thank you for your order and review. Looking back you order we are slightly confused by your comments as your order left us Thursday 6th April, due to Good Friday April 7th your order was delivered as scheduled on the morning of Saturday 8th. Your Hortology Team
Posted 3 years ago
Philip B
Verified Buyer
“Quality products which look stunning. Very well packaged and arrived promptly”
Helpful Report
Posted 3 years ago
V B
Verified Buyer
“I ordered a new plant pot and am really pleased with the quality. It also reached me very quickly. Excellent service all round.”
Helpful Report
Posted 3 years ago
Steve D
Verified Buyer
“Great quality planter Very well wrapped for transit… Excellent customer service.”
Helpful Report
Posted 3 years ago
Nicholas S
Verified Buyer
“The ordering process was simple. The regular tracking updates were useful and delivery was spot on. But most importantly the plant impressively enhanced the room.”
Helpful Report
Posted 3 years ago
Hortology is rated 4.8 based on 9,375 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request