Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,376 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“The pots are vibrant and tasteful additions to the rooms.”

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Posted 3 years ago

“Absolutely love my plant pot. Great service and quick delivery.”

Hortology 5 star review on 27th February 2023

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Posted 3 years ago

“Excellent experience from start to finish, very well packaged healthy and beautiful plants, second time I have used Hortology and I'm just as impressed, highly recommended.”

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Posted 3 years ago

“I really like the pot. The delivery service needs to be reviewed. The pot weighs 15kg but I had to pay £40 for delivery. The service was limited to leaving the pot strapped to a pallet on the curb. I would expect better delivery service for that price.”

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Posted 3 years ago

“Excellent quality - was a gift for my sister and she loves, fast and trackable delivery.”

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Posted 3 years ago

“Genuinely impressed with the plant, very tasteful selection of pots and delivery was really well packaged. Will order again extremely soon.”

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Posted 3 years ago

“Beautiful healthy plants and quality pots. I love the website as it was so helpful for a beginner like me. It meant I picked the right plant for the right spot in my house, and my plants appear to be thriving. I will be back as my confidence grows. Thank you so much.”

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Posted 3 years ago

“I really like the Hortology website for helping choose plants that suit the space you have. I recently ordered the Money Tree and the Trailing Jade, and I was happy to receive happy healthy plants and tips to keep them that way!”

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Posted 3 years ago

“Quick delivery and packaged well”

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Posted 3 years ago

“Excellent products excellent customer service I ordered 3 plant pots they were exactly as pictured so pleased with them. I will definitely be ordering from this company again can’t fault then”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Great experience from start to finish. Ordering was easy, great price and shipping was quick too. Well packaged and arrived in good time and great condition. 100% will use again.”

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Posted 3 years ago

“Lovely pot, exactly what I was looking for”

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Posted 3 years ago

“I bought a Foxtail Fern which is beautiful. It was well packaged and is now happily sitting on my windowsill. I love the way the afternoon light filters through it .”

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Posted 3 years ago

“Excellent choice of lovely modern style pots. Simple ordering system, arrived very well packaged and promptly.”

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Posted 3 years ago

“I was very impressed with the variety and selection of plants. There were a few issues with delivery but a good customer service team resolved the problems.”

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Posted 3 years ago

“Great products and service very happy with both of my recent orders.”

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Posted 3 years ago

“Absolutely amazing - great selection of plants, friendly and efficient customer services, the plants arrived and were fabulous - I've never seen such green plants. Thank you!”

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Posted 3 years ago

“Hi ordered the plants and plant food ,quickly and securely packed arrived in tip top condition, even after 1st courier could not find our house 2nd one managed the next day thats dpd for you ,can recommend Hortology for plants 'A' Star rated”

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Posted 3 years ago

“Very pleased with my planter bowl. Exceeded my expectations. My hyacinth bulbs look great in the bowl. One very happy customer. Would definitely use Hortology again!”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,376 reviews