Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great pots, it's my second order. Love the way they make the plants look even more beautiful. Fast delivery too. Thank you so much”

Helpful Report

Posted 4 years ago

“Lovely pot purchased, really pleased with the quality! Would recommend the site for online planters , good value and service.”

Helpful Report

Posted 4 years ago

“Lovely plant pots just as image on website and arrived promptly and intact. However just to note the huge box and reams and reams of packaging were, I think excessive for two medium sized pots. I will order again though and do recommend.”

Helpful Report

Posted 4 years ago

“Thanks for the lovely indoor plants and fabulous plant pots.”

Helpful Report

Posted 4 years ago

“Super happy with my beautiful pant and pot! Excellent service and gorgeous quality! Very well packaged to limit damage during transit and came in good time. I'll certainly be back :)”

Helpful Report

Posted 4 years ago

“Fabulous plants and pots.”

Helpful Report

Posted 4 years ago

“I'm delighted with the 3 plants I ordered. They were well package, in good condition & size expected. The website provides helpfull advice on suitable plants for specific locations and care.”

Helpful Report

Posted 4 years ago

“The pots are gorgeous! It does take longer than you would expect for them to ship the order, but they send email updates and the pots are delivered quickly once despatched.”

Hortology 5 star review on 4th March 2021

Helpful Report

Posted 4 years ago

“Lovely product at a good price. Delivery was slower than expected (although within the time specified), however the product is good.”

Helpful Report

Posted 4 years ago

“I ordered four pots from Hortology and I absolutely love them. They are very well made and all look lovely. I would highly recommend this company and will definitely use them again :)”

Helpful Report

Posted 4 years ago

“Love, love my indoor pots! Quality is fantastic! Arrived with no issues, packaging was impressive. Will definitely buy more.”

Helpful Report

Posted 4 years ago

“Easy purchase, good protective packaging and hassle free delivery. Great price point and good quality. Looked just like the images on the website so I’m super happy! Would shop again”

Helpful Report

Posted 4 years ago

“I bought 3 pots, design and quality are outstanding! I definitely will return for more.”

Helpful Report

Posted 4 years ago

“Ordered a pot, came quickly and unscratched.”

Helpful Report

Posted 4 years ago

“Excellent customer service thank you”

Helpful Report

Posted 4 years ago

“Super fast delivery, very pleased with recent purchase of garden pot.”

Helpful Report

Posted 4 years ago

“The pots we bought are gorgeous and better than they looked in the photos! Thank you”

Helpful Report

Posted 4 years ago

“Lovely pot, helpful on size of liner. Great choice of pots. I will buy again!”

Helpful Report

Posted 4 years ago

“The Best choice, price, value for money and their customer service is fabulous too. everything pot and plant you need”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews