Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Very good customer service. We love our plant pot and it was well packaged.”

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Posted 4 years ago

“Large Kentia Palm arrived extremely well packaged and was in perfect condition. It looks absolutely superb in the corner of my kitchen/dining room. I wouldn’t hesitate to buy from Hortology again!”

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Posted 4 years ago

“Great Aspidistra plant. Well packaged for protection. Now sitting in my lounge looking lovely!”

Hortology 5 star review on 6th March 2021

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Posted 4 years ago

“Beautiful pots, great and secure packaging. Can’t rate this website and it’s products enough.”

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Posted 4 years ago

“Great service and a good quality item. Will definitely use this company again ⭐️”

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Posted 4 years ago

“My plants came really packaged well not one leave was broken!very happy with the plants they are healthy &look fabulous will definitely be back to shop again!”

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Posted 4 years ago

“My Hortology plants were beautiful, in amazing condition, well-packed and despatched promptly. I can't recommend them enough. Thank you!”

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Posted 4 years ago

“Lovely pots. Quick delivery. Very happy.”

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Posted 4 years ago

“Been using hortology to get plant pots and plants for the last couple of years. They’re reasonably priced. All their pots are beautiful and durable. Their plants are packed with care. They’ve always arrived in great condition. My last order was a fern and a cast iron plant. Very pleased with them. Thank you 😊”

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Posted 4 years ago

“Good site to order plants from”

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Posted 4 years ago

“New to indoor plants and would appreciate some guidelines to come with the relevant plants on how to care for them !!”

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Posted 4 years ago

“Lovely plant pot . The colour was great and it was very substantially made.”

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Posted 4 years ago

“beautiful plants and bowl, happy with postage and packaging. will definitely be reordering :)”

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Posted 4 years ago

“Healthy plant, everything was carefully packaged and delivery was fast. Highly recommend.”

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Posted 4 years ago

“I absolutely love the plant baskets”

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Posted 4 years ago

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Posted 4 years ago

“Beautiful plant pots. Great communication. Quick delivery. Highly recommend!”

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Posted 4 years ago

“Very happy with the experience and the two plants and pot I purchased.”

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Posted 4 years ago

“I ordered two indoor plants for my new kitchen and was very impressed. They were delivered on time and were very well packaged so there was no damage in transport. The plants are both very healthy so I look forward to having them for some years.”

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Posted 4 years ago

“My favourite place to buy plant pots. So unique, great quality and great prices.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews