Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“I bought 2 houseplants which arrived well packed and so fresh. Beautiful quality...will order again”

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Posted 4 years ago

“Love the plant pot, well packaged and delivery on time.”

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Posted 4 years ago

“I love my new cast iron plant! It was packaged very well for delivery, arrived in perfect condition even though it was a big plant! 100cm tall.”

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Posted 4 years ago

“Great selection of products and reasonably priced, delivery was organised very quickly and all items arrived as expected. Very pleased with my purchase and will be using again.”

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Posted 4 years ago

“Fantastic! Great quality plants. I will be ordering again”

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Posted 4 years ago

“Very pleased with the service. The plant and pot were packaged extremely well - the plant looked very healthy, and my son, the recipient, is delighted with it.”

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Posted 4 years ago

“Beautiful quality! Excellent delivery.”

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Posted 4 years ago

“I have purchased a few plants and pots from Hortology. The packaging was great, and plants and pots arrive safe and secure. The choice is good, and I have some wonderful looking plants, they arrived looking healthy and are growing really well. Highly recommend.”

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Posted 4 years ago

“Beautiful plants and truly great customer service. I ordered late for my wife's birthday and after calling in the Hortology lady expedited the delivery and it came within a couple of days.”

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Posted 4 years ago

“Great service from Histology. Great plant pots and good value for money. Delivery time really quick and items packed superbly. Thank you”

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Posted 4 years ago

“Really happy to have found this place, great products at great prices and delivery was very good. Packaged really well and love the product will defo order again thank you!”

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Posted 4 years ago

“Great assortment, efficient customer service, timely delivery of well packaged, high-quality products.”

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Posted 4 years ago

“I've ordered a flower pot from Hortology's website. that was a design I couldn't find elsewhere other than another website, which didn't have the same size available and that was anyway selling it at a higher price. I thought the process was very smooth, my item arrived well on time and carefully wrapped. I'm very pleased with the quality and price and look forward to shop at Hortology again!”

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Posted 4 years ago

“Great plants and great service, thank you!”

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Posted 4 years ago

“Delivery and quality of plant was great. Definitely will order more plants.”

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Posted 4 years ago

“Beautiful pot arrived and was well packaged.”

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Posted 4 years ago

“I bought 4 8l of them I've got cheaper then ebay they are really good quality and good value with good service”

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Posted 4 years ago

“The delivery was slightly longer than I expected, but I’m really happy with the order. Beautiful plants, very well conditioned on deliver.”

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Posted 4 years ago

“Beautiful plant, it looks just like the image on you website. Great packaging and spot on delivery. Thank you.”

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Posted 4 years ago

“Loved all the plant pots I ordered. Each one was unique and of solid quality. Delivery and packaging was very professional. Very impressed!”

Hortology 5 star review on 27th February 2021

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Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews